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POSStore ManagerLoyalty ManagerCentral Managervideo

Video Tutorials

This topic provides links to videos that stores can use to train their employees to perform basic tasks in POS, Store Manager, Loyalty Manager, and Central Manager.

Use the following videos to train store employees to perform basic tasks in POS, Store Manager, Loyalty Manager, and Central Manager.

POS

Use the following videos to train store employees to enter a basic transaction, look up items and customers, assign sales representatives to items or transactions, print receipts, and process returns and exchanges.

Published: 09-02-2022 Publisher: (c) Retail Management Hero Version: 3.11.2

Published: 09-02-2022 Publisher: (c) Retail Management Hero Version: 3.11.2

Published: 11-09-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

Published: 11-17-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

Published: 09-16-2025 Publisher: (c) Retail Management Hero Version: 3.51.11

Published: 11-10-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

Published: 12-11-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

Published: 12-15-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

Published: 12-19-2023 Publisher: (c) Retail Management Hero Version: 3.50.11

STORE MANAGER

Use the following videos to train store employees to set up customer policies, use the Import Utility to add or update items in the store database, perform a physical inventory count, and generate active reports.

Published: 11-04-2022 Publisher: (c) Retail Management Hero Version: 3.11.7

Published: 07-10-2024 Publisher: (c) Retail Management Hero Version: 3.51.1

Published: 09-19-2025 Publisher: (c) Retail Management Hero Version: 3.51.11

Published: 06-21-2024 Publisher: (c) Retail Management Hero Version: 3.51.1

LOYALTY MANAGER

Use the following videos to demonstrate how to set up a basic points-based store loyalty program.

Published: 03-10-2023 Publisher: (c) Retail Management Hero Version: 3.11.10

CENTRAL MANAGER

Use the following videos to train store employees to look up customers in other stores, use the Import Utility to add or update items in the store database, and generate active reports.

Published: 09-16-2025 Publisher: (c) Retail Management Hero Version: 3.51.11

Published: 07-10-2024 Publisher: (c) Retail Management Hero Version: 3.51.1

Published: 06-21-2024 Publisher: (c) Retail Management Hero Version: 3.51.1

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