Create customer records
This topic describes how to add new customer records to the store database.
Click Customer.
Click Customers.
Click New.
On the Billing Information tab, enter the contact information that will be used for billing.
Account number
The customer account number. Store Manager can automatically generate an account number, if desired.
Title
The title to use to address the customer, such as Mr., Mrs., Ms., Miss, Dr.
First Name
The customer's first name.
Last Name
The customer's last name.
Company
The name of the customer's company, if applicable.
Address
The street address of the billing address.
City
The city of the billing address.
State
The state of the billing address.
Zip Code
The postal code of the billing address.
Country
The country of the billing address.
Telephone
The phone number to use for billing inquiries. By default, the data enter into this field is not validated. It is only validated if you set up a mask under Setup \
Fax Number
The fax number to use for billing inquiries.
E-mail Address
The e-mail address to use if emailing statements.
(Optional) On the Shipping Address tab:
Click New.
When prompted Do you want to use the existing Billing Information address? click either Yes or No.
If you clicked No, enter the shipping address. Select This is the primary shipping address for this customer, if applicable.
You can enter multiple shipping addresses for a customer. If the primary shipping address for a customer changes, select the applicable address and click Set Primary.
(Optional) On the Customer Options tab, enter the applicable customer settings.
Customer is exempt from taxes
Select this option if the customer is exempt from paying taxes on purchases.
Customer is an employee
Select this option if the customer is an employee.
Note: Refer to Best practices for employee discounts for more information.
Price Level
If you want to offer a price level discount to the customer, select Price A , Price B, or Price C . If a price level discount is not applicable to the customer, select Standard .
Discount (%)
If you want to offer a percent discount to the customer, enter the percentage in this field.
Warning! This percent discount is applied to all items the customer purchases. If you want to limit discounts on items, consider using price level discounts or adding discounts in POS at the point-of-sale.
Tax ID Number
The customer's ID number for taxation purposes, if applicable.
Primary Sales Rep
If you store assigns sales representatives to manage purchases for specific customers, click the Browse icon and select the appropriate sales representative.
Primary Cashier
If your store assigns cashiers to enter purchases for specific customers, click the Browse icon and select the appropriate cashier.
Shipping Carriers
The shipping carrier to use when shipping purchases to this customer.
Shipping Service
The shipping service to use when shipping purchases to this customer.
Picture
If your store keeps pictures of customers on file, click the Browse icon and select the appropriate image file.
(Optional) On the Aliases tab:
Click New.
Enter the alias to use to look up this customer in POS.
Click OK.
Click Save And Close.
Last updated