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Create customer records

This topic describes how to add new customer records to the store database.

  1. Click Customer.

  2. Click Customers.

  3. Click New.

  4. On the Billing Information tab, enter the contact information that will be used for billing.

Field
Description

Account number

The customer account number. Store Manager can automatically generate an account number, if desired.

Title

The title to use to address the customer, such as Mr., Mrs., Ms., Miss, Dr.

First Name

The customer's first name.

Last Name

The customer's last name.

Company

The name of the customer's company, if applicable.

Address

The street address of the billing address.

City

The city of the billing address.

State

The state of the billing address.

Zip Code

The postal code of the billing address.

Country

The country of the billing address.

Telephone

The phone number to use for billing inquiries. By default, the data enter into this field is not validated. It is only validated if you set up a mask under Setup \

Fax Number

The fax number to use for billing inquiries.

E-mail Address

The e-mail address to use if emailing statements.

  1. (Optional) On the Shipping Address tab:

    1. Click New.

    2. When prompted Do you want to use the existing Billing Information address? click either Yes or No.

    3. If you clicked No, enter the shipping address. Select This is the primary shipping address for this customer, if applicable.

You can enter multiple shipping addresses for a customer. If the primary shipping address for a customer changes, select the applicable address and click Set Primary.

  1. (Optional) On the Customer Options tab, enter the applicable customer settings.

Field
Description

Customer is exempt from taxes

Select this option if the customer is exempt from paying taxes on purchases.

Customer is an employee

Select this option if the customer is an employee.

Note: Refer to Best practices for employee discounts for more information.

Price Level

If you want to offer a price level discount to the customer, select Price A , Price B, or Price C . If a price level discount is not applicable to the customer, select Standard .

Discount (%)

If you want to offer a percent discount to the customer, enter the percentage in this field.

Warning! This percent discount is applied to all items the customer purchases. If you want to limit discounts on items, consider using price level discounts or adding discounts in POS at the point-of-sale.

Tax ID Number

The customer's ID number for taxation purposes, if applicable.

Primary Sales Rep

If you store assigns sales representatives to manage purchases for specific customers, click the Browse icon and select the appropriate sales representative.

Primary Cashier

If your store assigns cashiers to enter purchases for specific customers, click the Browse icon and select the appropriate cashier.

Shipping Carriers

The shipping carrier to use when shipping purchases to this customer.

Shipping Service

The shipping service to use when shipping purchases to this customer.

Picture

If your store keeps pictures of customers on file, click the Browse icon and select the appropriate image file.

  1. (Optional) On the Aliases tab:

    1. Click New.

    2. Enter the alias to use to look up this customer in POS.

    3. Click OK.

  2. Click Save And Close.

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