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Reason codes

This topic describes how to configure reason codes.

Reason codes identify specific actions performed at the register, e.g., no sales, discounts, or returns. Reason codes are not required, but they are recommended.

  1. Click Setup.

  2. Expand Merchandising.

  3. Click Reason Codes.

  4. Do one of the following:

  • To add a new reason code, click New.

  • To edit an existing reason code, select it and click Edit.

  • To copy an existing reason code, select it and click Copy. You must enter a new Description and Code, but all other values are copied.

  1. Enter information about the reason code.

Field
Description

Code

A unique code, e.g., a number or abbreviation, that identifies the reason code.

Description

A description of the reason code.

Type

The type of reason code, e.g., No Sale.

Start Date

If desired, select a start date for the reason code. Leave the field blank if you want the reason code to be active immediately.

End Date

If desired, select an end date for the reason code. Leave the field blank if you do not want to set an end date.

  1. Click Save And Close.

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