Item messages

This topic describes how to configure item messages.

Use item messages to display messages to cashiers whenever they add specific items to transactions. Examples might include a message to check a customer's identification for age or a message to remind a customer that the item is final sale and cannot be returned or exchanged.

1. Click Merchandising.

2. Click Item Messages.

3. Do one of the following:

• To add a new message, click New.

• To edit an existing message, select it and click Edit.

• To copy an existing message, select it and click Copy.

1. For Title, enter the title of the message, e.g., Verify age limit.

2. (Optional) For Age limit (Years), enter the minimum age (in years) that customer must be to buy the item, e.g., 21. Leave as 0 if the age limit does not apply.

3. For Message, do one of the following:

• If you entered an age in the Age limit (Years) field, type [DATE] in the Message field. POS will automatically subtract the number of years that you entered in the Age limit (Years) field from the current date so the cashier can easily verify the age limit.

• Enter other messages in this field, e.g.,"No returns or exchanges on this item", "Returns and exchanges within 15 days only", or "This item is not equipped with batteries".

1. Click Save And Close.