> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/releases/old/3-9-21.md).

# 3.9.21

Release Date: February 14, 2022

## Store Manager and POS

### New pick list and pack list receipt templates

Starting with release 3.9.21, two new XML receipt templates will be available: **Custom\_PickingList.xml** and **Custom\_PackingList.xml**. Stores typically use pick lists and pack lists when employees pick or pack customer orders. Some examples include:

* **Stores with an online shop:** Orders may be picked up by the customer or mailed to the customer.
* **Stores that offer a personal shopper service:** Orders may be picked up curbside by the customer or delivered to the customer's home.
* **Big box home improvement stores with pick up or loading zone:** Orders are typically picked up by the customer in a designated pick up or loading zone.

These templates are copied to **C:\Program Files (x86)\Retail Hero\RMH Store Manager\ReceiptTemplates\\** by default.

## Store Manager and Central Manager

### Transfer out cost now based on the shipping store's cost

Starting with release 3.9.21, when an inter-store transfer in is created between stores managed by Central Manager, the matching transfer out uses the item cost at the shipping store, not the item cost at the receiving store.

<div align="left"><figure><img src="/files/5Z7hh0aryU9iqOAjLaEI" alt=""><figcaption></figcaption></figure></div>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.rmhpos.com/releases/old/3-9-21.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
