# 3.51.14

Release Date: December 17, 2025

### POS <a href="#h_01kbdf7xwt8dw2khc9mkk32f76" id="h_01kbdf7xwt8dw2khc9mkk32f76"></a>

#### Changes to licensing grace period <a href="#h_01kbdffj243sp52721873ba503" id="h_01kbdffj243sp52721873ba503"></a>

Starting with release [3.51.14](https://support.rmhpos.com/hc/en-us/articles/47471153878163-RMH-3-51-14-Release), if the computer loses internet connectivity or the cloud licensing service is unavailable, the POS app will retain its seat and continue to operate normally without interruption for up to 2 weeks (14 days). This ensures that the POS app will continue to operate even if connectivity is lost for an extended period of time.

#### Changes to offline operation <a href="#h_01kbdfyzwkw6c8t0zmh67sf01h" id="h_01kbdfyzwkw6c8t0zmh67sf01h"></a>

Starting with release [3.51.14](https://support.rmhpos.com/hc/en-us/articles/47471153878163-RMH-3-51-14-Release), it is not possible to create or edit customer records in POS when POS is connected to the offline database and is operating in offline mode. This change ensures data consistency and prevents data synchronization issues between the offline database and the store database. Specific changes include:

* The New Customer, Edit Customer, and Display History buttons are disabled.
* The Properties button on the Customer Lookup screen is disabled.
* The New, Remove, and Set Primary buttons on the Select Shipping Address screen is disabled.
* The Properties button on the Select Shipping Address screen is enabled, but the Save button is disabled so updates to the shipping address cannot be saved.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rmhpos.com/releases/3.51.14.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.