> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/readme-1/work-with-work-orders/work-orders-creating.md).

# Create work orders

Depending on your store's policies, you may be required to select a customer to create a work order. Selecting the customer when you create the work order makes it easier to look up the work order later when the customer returns to the store to pick up their order and pay the balance owing.

1. Tap **Orders** | **Work Order**.

{% hint style="info" %}
You will know that POS is in work order mode if you see the work order icon in the top right corner of the screen.
{% endhint %}

2. (Optional) Look up the customer. Refer to [**Look up customers**](/readme-1/work-with-customers/customers-looking-up.md) for more information.
3. Enter all of the items in the work order.

{% hint style="info" %}
If your store requires customers to pay a deposit on work orders, the **Addl. deposit** field indicates the **required deposit amount**.
{% endhint %}

<div align="left"><img src="/files/OPs8kRDAoVfBrtPJHECk" alt=""></div>

4. Tap **Transaction** | **Tender Sale**. You can also press **F12** or **Enter**.
5. Enter the amount next to the appropriate tender type.
6. Tap **OK**.
7. Tap **Yes** to print the receipt.

The receipt shows the total work order amount including tax, the deposit amount, and the balance owing on the work order.

<div align="left"><img src="/files/BU6rj8mP3XORAX3J86m8" alt=""></div>


---

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