# Tender a sale using a voucher

1. Enter all of the items in the transaction.

{% hint style="info" %}
In POS, a voucher cannot be used to purchase another voucher. If the customer is purchasing a voucher, they must use a different tender type, such as cash, debit card, credit card, or check.
{% endhint %}

2. Tap **Transaction** | **Tender Sale**. You can also press **F12** or **Enter**.
3. On the **Tender** screen, enter the amount the customer wants to redeem from the voucher next to the voucher tender type. The customer can redeem a portion of the voucher balance or the full voucher balance.

{% hint style="info" %}
The name of the voucher tender type is customizable and will vary by store. Your store may call it Voucher, Gift Card, Gift Certificate, or something else. In the example below, it's called Gift Voucher
{% endhint %}

<div align="left"><img src="/files/wKj5vfCsl9FeysKWOukc" alt=""></div>

4. Tap **OK**.
5. If your store sells more than one type of voucher, tap the type of voucher the customer is presenting and tap **Select**.

<div align="left"><img src="/files/PdAIHlGI5l6w7HLH5UPm" alt=""></div>

6. On the **Voucher Verification** screen, tap in the **Number** field and enter the voucher number.

<div align="left"><img src="/files/ewEVP9AY7TXA13Ym25Ac" alt=""></div>

7. Tap **Search** or press **Enter**.
8. Tap **Select**.
9. Tap **Yes** to print the receipt.

The receipt shows the voucher number, previous balance, and new balance.

<div align="left"><img src="/files/3YDFqGxhGRcsUCJfOcEZ" alt=""></div>


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