# Sell vouchers to customers
Vouchers can include **gift certificates** and **gift cards**. Gift certificates are typically printed on paper or card stock. Gift cards are typically plastic cards that have a bar code or magnetic stripe. Customers purchase vouchers as a form of prepayment for items or services. Customers typically purchase vouchers as gifts and give them to other people to use.
1. Do one of the following:
* Scan the **voucher barcode** (or enter the barcode number into the lookup field).
* Enter the voucher **item lookup code (ILC)** into the lookup field.
2. If prompted, do one of the following to select or enter the voucher **Serial Number**:
* Scroll through the list of serial numbers and tap the correct one to select it.
* Enter the serial number printed on the voucher into the **serial number lookup field** and press **Enter**.
* Click **Add New #**, enter the serial number printed on the voucher, and press **Enter**.
{% hint style="info" %}
Partial lookup does not work for voucher serial numbers. For example, if the serial number ends with 150, and you type 150 into the serial number lookup field, POS will display a message "Voucher number 150 was not found." You must type the full voucher serial number into the serial number lookup field.
{% endhint %}
3. Tap **Select**. The voucher is listed as an item on the POS transaction screen.
{% hint style="info" %}
If your store sells vouchers for predefined amounts, e.g., $10, $25, $50, that amount displays in the Price column.
{% endhint %}
4. If prompted, enter the **Price** and tap **OK** or press **Enter**. This is the prepaid amount the customer wants to load on the voucher.
5. Add other items to the transaction as required.
6. Tap **Transaction** | **Tender Sale**. You can also press **F12** or **Enter**.
7. On the **Tender** screen, enter the tender amount next to the relevant tender type.
{% hint style="warning" %}
In POS, a voucher cannot be used to purchase another voucher. If the customer is purchasing a voucher, they must use a different tender type, such as cash, debit card, credit card, or check.
{% endhint %}
8. Tap **OK**.
9. Tap **Yes** to print the receipt.
10. Tap **Yes** or **No** when prompted to print a gift receipt.
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