# Check a customer's voucher balance

1. Tap **Transaction** | **Check Voucher Balance**.
2. Tap in the **Number** field and enter the voucher number.
3. Tap **Search** or press **Enter**. The current balance of the voucher displays.

<div align="left"><img src="/files/Vgev12T3KtmoELEf8Em0" alt=""></div>

4. (Optional) Tap **Details** to see the date the voucher was purchased and the transaction number.

{% hint style="success" %}
If the customer has used the voucher to purchase other items in the past, tap the **Details** button to view the purchase history.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rmhpos.com/readme-1/work-with-vouchers/transactions-checking-voucher-balance.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.