Remove or change taxes

This topic describes how cashiers, salespeople, and floor managers can remove or change taxes for specific items or for the entire transaction.

You can remove taxes for specific items in the transaction, or you can remove taxes for the entire transaction. You can also change taxes for specific items or for the entire transaction. Follow the store's policies when removing or changing taxes.

You must have the Allowed to change tax status permission to change taxes in POS.

Remove taxes for a specific item

1. Enter all of the items in the transaction.

2. Tap the item once to select it and tap Taxes | Current Item Tax | Current Item Tax On/Off.

3. (Optional) If your store requires reason codes for tax changes, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

If you selected a reason code, it displays below the item description. The taxes are removed for the item.

Remove taxes for the entire transaction

1. Enter all of the items in the transaction.

2. Do one of the following:

• Tap Taxes | Transaction Tax | No Tax.

• Tap Taxes | Transaction Tax | Tax On/Off.

1. (Optional) If your store requires reason codes for tax changes, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

If you selected a reason code, it displays below the item description. The taxes are removed for the transaction.

Change taxes for a specific item

1. Enter all of the items in the transaction.

2. Do one of the following:

• Tap the Action button beside the item, and on the Item Action screen, tap Tax.

• Tap the item once to select it and tap Taxes | Current Item Tax | Set Current Item Tax.

1. Select the tax that applies to the item.

1. (Optional) If your store requires reason codes for tax changes, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

If you selected a reason code, it displays below the item description. The taxes are changed for the item.

Change taxes for the entire transaction

1. Enter all of the items in the transaction.

2. Tap Taxes | Transaction Tax | Set Transaction Tax.

3. Select the tax that applies to the transaction.

1. (Optional) If your store requires reason codes for tax changes, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

If you selected a reason code, it displays below the item description. The taxes are changed for the transaction.