> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/readme-1/work-with-quotes/quotes-processing.md).
# Process quotes
If you look up the customer, when you recall the quote, POS only displays quotes belonging to the selected customer. If you do not look up the customer, when you recall the quote, POS displays all open quotes and you will have to search for the customer's quote.
1. (Optional) Look up the customer. Refer to [**Look up customers**](/readme-1/work-with-customers/customers-looking-up.md) for more information.
2. Tap **Orders** | **Recalls** | **Recall a Quote**.
3. To select the customer's quote, do one of the following:
* Tap the quote once and tap **Add**.
* Tap the quote twice.
4. Tap **Transaction** | **Tender Sale**. You can also press **F12** or **Enter**.
5. From the **Select Order Action** screen, tap one of the following:
* **Pick up Entire**
* **Convert to Work Order**
{% hint style="info" %}
If you selected **Convert to Work Order**, process the work order. Refer to [**Process work orders**](/readme-1/work-with-work-orders/work-orders-processing.md) for more information.
{% endhint %}
6. Enter the amount next to the appropriate tender type.
7. Tap **OK**.
8. (Optional) Print or email the customer's receipt.
---
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