Process layaway orders

This topic describes how cashiers, salespeople, and floor managers can recall layaway orders and complete pick ups (partial or entire).

If you look up the customer, when you recall the layaway, POS only displays layaways belonging to the selected customer. If you do not look up the customer, when you recall the layaway, POS displays all open layaways and you will have to search for the customer's layaway order.

1. (Optional) Look up the customer. Refer to Look up customers for more information.

2. Tap Orders | Recalls | Recall a Layaway.

3. To select the customer's layaway order, do one of the following:

• Tap the layaway order once and tap Add.

• Tap the layaway order twice.

1. If the customer is making a payment:

   1. Tap Orders | Payments | Payment on Layaway.

   2. On the Layaway Payment screen, enter the payment amount.

   3. Tap OK.

1. If the customer is picking up all or part of their layaway order:

   1. Tap Transaction | Tender Sale. You can also press F12 or Enter.

   2. From the Select Order Action screen, tap one of the following:

• Pick up Entire

• Pick up Partial

1. If the customer is picking up part of the layaway order:

   1. Tap the items the customer is picking up to select them.

   2. (Optional) In the Pick Up column, enter the quantity of the item the customer is picking up.

   3. Tap OK.

   4. If the customer paid a deposit on the layaway order, tap OK to confirm the amount of the deposit that is being applied to the pick up.

1. Enter the amount next to the appropriate tender type.

2. Tap OK.

3. Tap Yes to print the receipt.