> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/readme-1/work-with-layaways/layaways-processing.md).
# Process layaway orders
If you look up the customer, when you recall the layaway, POS only displays layaways belonging to the selected customer. If you do not look up the customer, when you recall the layaway, POS displays all open layaways and you will have to search for the customer's layaway order.
1. (Optional) Look up the customer. Refer to [**Look up customers**](/readme-1/work-with-customers/customers-looking-up.md) for more information.
2. Tap **Orders** | **Recalls** | **Recall a Layaway**.
3. To select the customer's layaway order, do one of the following:
* Tap the layaway order once and tap **Add**.
* Tap the layaway order twice.
4. If the customer is making a payment:
1. Tap **Orders** | **Payments** | **Payment on Layaway**.
2. On the **Layaway Payment** screen, enter the payment amount.
3. Tap **OK**.
6. If the customer is picking up all or part of their layaway order:
1. Tap **Transaction** | **Tender Sale**. You can also press **F12** or **Enter**.
2. From the **Select Order Action** screen, tap one of the following:
* **Pick up Entire**
* **Pick up Partial**
7. If the customer is picking up part of the layaway order:
1. Tap the items the customer is picking up to select them.
2. (Optional) In the **Pick Up** column, enter the quantity of the item the customer is picking up.
3. Tap **OK**.
4. If the customer paid a deposit on the layaway order, tap **OK** to confirm the amount of the deposit that is being applied to the pick up.
8. Enter the amount next to the appropriate tender type.
9. Tap **OK**.
10. Tap **Yes** to print the receipt.
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