> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/readme-1/work-with-layaways/about-layaways.md).
# About layaways
**Layaways** are a specialized type of transaction where a store agrees to hold (or "lay away") items for a customer until the customer is able to pay for them.
Depending on your store's policies, customers may be required pay a deposit on layways. The customer may also return to the store to make incremental payments on layaways. The customer cannot take layaway items home until the total amount owing on the items is fully paid.
For layaways, you must create a layaway order and, if required by your store's policies, tender the initial deposit. The customer can then return to the store at a later date to make additional payments or pay off the entire order.
Customers have the option to pick up some items from a layaway order and return at a later time to pick up the remaining items. However, customers must pay the total amount for all items they pick up. If the customer previously paid a deposit, POS calculates how much of the deposit applies to the items the customer is picking up, and the amount due is the total amount minus the applicable deposit.
If the customer has already picked up part of the layaway order, you will see the quantity picked up in the **R.T.D.** (received to date) column. You will see the quantity remaining to be picked up in the **On Order** column. The **Balance** owing is the total amount of the layaway order minus any deposits or amounts paid previously.
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