Process refunds of bottle deposits

This topic describes one method for processing refunds for bottle deposits. Refer to your store's policies and procedures for refunding bottle deposits.

Stores that collect bottle deposits on recyclable containers may be required to refund those deposits when customers return eligible containers to the store.

Follow your store's policies and procedures for processing refunds of bottle deposits.

1. Tap Transaction | Sale/Return/No Sale | Return. This puts POS into return mode.

2. (Optional) If your store requires reason codes for returns, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

1. Enter the relevant bottle deposit item lookup code (ILC).

1. If necessary, tap Action and change the quantity. The quantity should always be a negative (-) for refunds.

1. Tender the refund.

Follow your store's policies regarding what tender type to select. Most stores refund bottle deposits in cash, but some stores may refund bottle deposits to vouchers.