Work with items in the transaction screen

This topic describes how cashiers and salespeople can change item quantities and item prices, duplicate items, and delete items from a transaction.

After you add items to a transaction, you may need to:

• Change item quantities

• Change the item price

• Duplicate items

• Delete items from the item list

Change item quantities

1. Tap the Action button beside the item.

If Do not allow to access the Action button is selected in your user profile you will not be able to use the Action button. To increase an item's quantity, you can scan the item again or press the + button on the keyboard. To reduce an item's quantity, you will have to ask a senior cashier or floor manager to perform a cashier override. Refer to Perform a cashier override for more information.

1. On the Item Action screen, do one of the following:

• Tap the + or - buttons until the correct item quantity displays.

• Manually enter the correct item quantity.

1. Tap OK.

Change the item price

You must have the Allowed to access pricing permission to change the item price in POS.

1. Tap the Action button beside the item.

If Do not allow to access the Action button is selected in your user profile you will not be able to use the Action button. To change an item's price, you will have to ask a senior cashier or floor manager to perform a cashier override. Refer to Perform a cashier override for more information.

1. Tap the price shown beside Change Price.

1. Enter the new price.

2. Tap OK.

3. (Optional) If your store requires reason codes for price changes, tap the browse icon next to the Reason Code field, tap the appropriate reason code to select it, and tap OK.

A flag displays beside the item price to indicate that the price has been changed. If you selected a reason code, it displays below the item description.

Duplicate items

1. Tap the Action button beside the item.

If Do not allow to access the Action button is selected in your user profile you will not be able to use the Action button. To duplicate an item, you will have to ask a senior cashier or floor manager to perform a cashier override. Refer to Perform a cashier override for more information.

1. On the Item Action screen, tap Duplicate.

1. Tap OK. The duplicate item is added to the transaction screen.

Delete items from the item list

You must have the Allowed to delete entries from transactions permission to delete items from the transaction item list in POS.

There are four ways to delete an item from the item list:

• Tap the item once to select it and hit Delete on the keyboard.

• Tap the Action button beside the item, and on the Item Action screen, tap Delete.

• Tap the item once to select it and tap Items | Delete Item(s).

• Tap the item once to select it and tap Items | Clear Items.

If Do not allow to access the Action button is selected in your user profile you will not be able to use the Action button. To delete an item, you will have to ask a senior cashier or floor manager to perform a cashier override. Refer to Perform a cashier override for more information.