Look up items

This topic describes several different methods for looking up items in the store's database.

The easiest way to look up items is to scan them. However, if scanning doesn't work, there are other ways to look up items in POS.

Entering the item lookup code

Every item has a unique item lookup code (ILC). It is usually printed on the price tag or shelf tag. If you have the ILC, type it into the lookup field and press Enter to see matching items.

Entering an item name or alias

If you don't have the ILC, or the ILC you have doesn't work, tap Items | Lookup Item or press F2 to display the Item Lookup screen. From this screen you can try looking up the item by item name or alias. An alias is a unique nickname for an item. Aliases are optional and may not be defined for every item.

Entering a department or category name

If you don't have the ILC, and weren't able to look up the item by item name or alias, you can also try looking up the item by department or category name.

Entering a combination of item name, alias, description, and category

If the item lookup produces too many results and you don't have time to scroll through all of the results to find the item, try narrowing the results by entering a combination of item name, alias, description, and category.

Entering a partial item name, alias, description, or category

You don't have to type the full item name, alias, description, or category into the lookup field. You can save time by entering just part of the word.