Cancel transactions

This topic describes how cashiers and salespeople can cancel transactions before they have been tendered.

You can cancel transactions at any time up to the point of tendering. You cannot cancel a transaction if you have already tendered the sale. (If you have already tendered the sale, you need to void the sale instead.) Follow your store's policies and procedures for canceling transactions.

You must have the Allowed to abort transactions permission to cancel a transaction.

1. Do one of the following:

• Press Esc

• Press F8

1. Tap Yes to confirm you want to cancel the transaction.

2. If prompted, tap the appropriate reason code to select it and tap OK.