> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/performing-cashier-override.md).

# Perform a cashier override

Depending on your user permissions, you may not be able to perform certain tasks in POS. For example, you may not have permission to perform advanced cash drawer management tasks like "no sale" transactions, cash drops, or payouts.

If you do not have permission to perform a task in POS, you can ask someone with more permissions than you - usually a senior cashier or a manager - to perform a **cashier override** so you can complete the task. During a cashier override, the other employee will temporarily log in to POS using their login credentials and either complete the task themselves or supervise you while you complete the task.

1. Tap **Operations** | **Secure** | **Cashier Override**.
2. The senior cashier or manager enters their **User ID** and **Password**.
3. Tap **Login**.

POS is now operating in cashier override mode, which means that you have all of the permissions assigned to the person who logged in. A cashier override notification displays on the screen.

<div align="left"><img src="/files/v5iXv3QXJ74QL1GhTiWG" alt=""></div>

4. Complete the task.
5. Tap the cashier override notification to exit cashier override mode.


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