# POS User Guide - [About POS, Store Manager, and Central Manager](https://docs.rmhpos.com/pos/about-pos.md) - [Explore the POS screen](https://docs.rmhpos.com/pos/exploring-the-pos-screen.md) - [Open and close batches](https://docs.rmhpos.com/pos/open-and-close-batches.md) - [Enter opening cash amounts](https://docs.rmhpos.com/pos/open-and-close-batches/entering-opening-amounts.md) - [Perform blind closeouts](https://docs.rmhpos.com/pos/open-and-close-batches/performing-blind-closeouts.md) - [Enter closing cash amounts](https://docs.rmhpos.com/pos/open-and-close-batches/entering_closing-amounts.md) - [Generate X, Z, and ZZ reports](https://docs.rmhpos.com/pos/open-and-close-batches/generating_x_z_zz_reports.md) - [Manage the cash drawer](https://docs.rmhpos.com/pos/manage-the-cash-drawer.md) - [Perform cash drops](https://docs.rmhpos.com/pos/manage-the-cash-drawer/performing_cash_drops.md) - [Perform "no sale" transactions](https://docs.rmhpos.com/pos/manage-the-cash-drawer/performing-no-sales.md) - [Perform payouts](https://docs.rmhpos.com/pos/manage-the-cash-drawer/performing-payouts.md) - [Work with customers](https://docs.rmhpos.com/pos/work-with-customers.md) - [Look up customers](https://docs.rmhpos.com/pos/work-with-customers/customers-looking-up.md) - [Add customer records](https://docs.rmhpos.com/pos/work-with-customers/customers-adding.md) - [Edit customer records](https://docs.rmhpos.com/pos/work-with-customers/customers-editing.md) - [Add a shipping address](https://docs.rmhpos.com/pos/work-with-customers/shipping-adding-address.md) - [Select a shipping (or delivery) address](https://docs.rmhpos.com/pos/work-with-customers/shipping-selecting-address.md) - [Look up a customer's purchase history](https://docs.rmhpos.com/pos/work-with-customers/customers-purchase-history.md) - [Process a basic transaction](https://docs.rmhpos.com/pos/process-a-basic-transaction.md) - [Look up items](https://docs.rmhpos.com/pos/process-a-basic-transaction/items-looking-up.md) - [Add items to transactions](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-adding-items.md) - [Work with items in the transaction screen](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-working-with-items.md) - [Add or remove sales representatives](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-sales-representatives.md) - [Add comments](https://docs.rmhpos.com/pos/process-a-basic-transaction/items-adding-comments.md) - [Collect bag fees](https://docs.rmhpos.com/pos/process-a-basic-transaction/bag-fees-collecting.md) - [Collect bag taxes](https://docs.rmhpos.com/pos/process-a-basic-transaction/bag-taxes-collecting.md) - [Tender a sale (general)](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-tendering-sale.md) - [Tender a sale using sequential tendering](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-tendering-seq-tendering.md) - [Reprint receipts](https://docs.rmhpos.com/pos/process-a-basic-transaction/transactions-reprint_receipt.md) - [Advanced transaction tasks](https://docs.rmhpos.com/pos/advanced-transaction-tasks.md) - [Put transactions on hold](https://docs.rmhpos.com/pos/advanced-transaction-tasks/transactions-putting-hold.md) - [Recall transactions from hold](https://docs.rmhpos.com/pos/advanced-transaction-tasks/transactions-recalling-hold.md) - [Cancel transactions](https://docs.rmhpos.com/pos/advanced-transaction-tasks/transactions-canceling.md) - [Void transactions](https://docs.rmhpos.com/pos/advanced-transaction-tasks/transactions-voiding.md) - [Perform a cashier override](https://docs.rmhpos.com/pos/advanced-transaction-tasks/performing-cashier-override.md) - [Work with discounts](https://docs.rmhpos.com/pos/work-with-discounts.md) - [About discounts](https://docs.rmhpos.com/pos/work-with-discounts/about-discounts.md) - [Add discounts](https://docs.rmhpos.com/pos/work-with-discounts/transactions-adding-discounts.md) - [Work with taxes](https://docs.rmhpos.com/pos/work-with-taxes.md) - [Remove or change taxes](https://docs.rmhpos.com/pos/work-with-taxes/transactions-working-with-taxes.md) - [Work with vouchers](https://docs.rmhpos.com/pos/work-with-vouchers.md) - [Sell vouchers to customers](https://docs.rmhpos.com/pos/work-with-vouchers/transactions-selling-vouchers.md) - [Check a customer's voucher balance](https://docs.rmhpos.com/pos/work-with-vouchers/transactions-checking-voucher-balance.md) - [Tender a sale using a voucher](https://docs.rmhpos.com/pos/work-with-vouchers/transactions-tendering-vouchers.md) - [Reload vouchers (gift cards)](https://docs.rmhpos.com/pos/work-with-vouchers/transactions-reloading-gift-cards.md) - [Work with bottle deposits](https://docs.rmhpos.com/pos/work-with-bottle-deposits.md) - [Collect bottle deposits](https://docs.rmhpos.com/pos/work-with-bottle-deposits/bottle-deposits-collecting.md) - [Process refunds of bottle deposits](https://docs.rmhpos.com/pos/work-with-bottle-deposits/bottle-deposits-refunding.md) - [Work with quotes](https://docs.rmhpos.com/pos/work-with-quotes.md) - [About quotes](https://docs.rmhpos.com/pos/work-with-quotes/about-quotes.md) - [Create quotes](https://docs.rmhpos.com/pos/work-with-quotes/quotes-creating.md) - [Process quotes](https://docs.rmhpos.com/pos/work-with-quotes/quotes-processing.md) - [Work with work orders](https://docs.rmhpos.com/pos/work-with-work-orders.md) - [About work orders](https://docs.rmhpos.com/pos/work-with-work-orders/about-work-orders.md) - [Create work orders](https://docs.rmhpos.com/pos/work-with-work-orders/work-orders-creating.md) - [Add a comment to a work order](https://docs.rmhpos.com/pos/work-with-work-orders/orders-adding-comments.md) - [Add a due date to a work order](https://docs.rmhpos.com/pos/work-with-work-orders/orders-adding-due-date.md) - [Look up work order history](https://docs.rmhpos.com/pos/work-with-work-orders/orders-order-history.md) - [Process work orders](https://docs.rmhpos.com/pos/work-with-work-orders/work-orders-processing.md) - [Work with layaways](https://docs.rmhpos.com/pos/work-with-layaways.md) - [About layaways](https://docs.rmhpos.com/pos/work-with-layaways/about-layaways.md) - [Create layaway orders](https://docs.rmhpos.com/pos/work-with-layaways/layaways-creating.md) - [Process layaway orders](https://docs.rmhpos.com/pos/work-with-layaways/layaways-processing.md) - [Work with accounts](https://docs.rmhpos.com/pos/work-with-accounts.md) - [About accounts](https://docs.rmhpos.com/pos/work-with-accounts/about-ar.md) - [Tender a sale to account](https://docs.rmhpos.com/pos/work-with-accounts/transactions-tendering-store-credit.md) - [Process payments to account](https://docs.rmhpos.com/pos/work-with-accounts/processing-payments-ar.md) - [Perform returns and exchanges](https://docs.rmhpos.com/pos/perform-returns-and-exchanges.md) - [Process returns](https://docs.rmhpos.com/pos/perform-returns-and-exchanges/processing-returns.md) - [Process exchanges](https://docs.rmhpos.com/pos/perform-returns-and-exchanges/processing-exchanges.md) - [Process a refund to a voucher](https://docs.rmhpos.com/pos/perform-returns-and-exchanges/processing-refunds-to-vouchers.md) - [Administrative tasks](https://docs.rmhpos.com/pos/administrative-tasks.md) - [Change your password](https://docs.rmhpos.com/pos/administrative-tasks/admin-password.md) - [Enter your work hours](https://docs.rmhpos.com/pos/administrative-tasks/admin-time-clock.md) - [Configure POS to support store policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies.md) - [Identify store policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-identifying-store-policies.md) - [Configure security policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-security.md) - [Configure register and cash drawer policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-register-cash-drawer.md) - [Configure customer policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-customers.md) - [Configure transaction policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-transactions.md) - [Configure inventory policies](https://docs.rmhpos.com/pos/configure-pos-to-support-store-policies/policies-inventory.md) - [Customize the POS screen](https://docs.rmhpos.com/pos/customize-the-pos-screen.md) - [About POS profiles](https://docs.rmhpos.com/pos/customize-the-pos-screen/using_pos_profiles_old.md) - [Activate the Internet tab](https://docs.rmhpos.com/pos/customize-the-pos-screen/setting-up-integrated-web-site.md) - [Enable line item details in transaction lists](https://docs.rmhpos.com/pos/customize-the-pos-screen/items-enabling-line-item-details.md) - [Configure custom POS buttons](https://docs.rmhpos.com/pos/customize-the-pos-screen/setting-up-pos-buttons.md) - [Configure custom POS task pads](https://docs.rmhpos.com/pos/customize-the-pos-screen/setting-up-pos-task-pads.md) - [Commands reference guide](https://docs.rmhpos.com/pos/customize-the-pos-screen/reference-commands.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.rmhpos.com/pos.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.