Collect and redeem Loyalty points in POS

This topic describes how customers can collect and redeem loyalty program points in POS.

Collect Loyalty points in POS

1. Open POS.

2. Look up the customer.

3. (Optional) Tap the Loyalty pane to see the customer's Loyalty points.

1. Scan or enter items.

2. Tap Transaction and select Tender Sale.

3. Enter the tender amount(s). A message displays that indicates how many points the customer collected in the transaction.

4. Review the receipt. If you have configured the Loyalty Manager receipt correctly, you will notice an additional section at the bottom of the receipt.

Redeem Loyalty points in POS

1. Open POS.

2. Look up the customer.

3. (Optional) Tap the Loyalty pane to see the customer's Loyalty points.

1. Scan or enter items.

2. Tap Transaction and select Tender Sale.

3. Select the reward to redeem.

If the customer has points that are available for redemption in more than one Loyalty program, the selection will present all options, but only one redemption can be used at a time.

1. Click Select. The reward value is applied to the Total Due amount on the Tender screen.

2. Enter the remaining tender amount.

3. Review the receipt. The reward is identified in the transaction calculation and in a message below.