> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/loyalty-manager/using-loyalty-at-pos.md).
# Collect and redeem Loyalty points in POS
### **Collect Loyalty points in POS**
1. Open **POS**.
2. Look up the customer.
3. (Optional) Tap the **Loyalty** pane to see the customer's Loyalty points.
4. Scan or enter items.
5. Tap **Transaction** and select **Tender Sale**.
6. Enter the tender amount(s). A message displays that indicates how many points the customer collected in the transaction.
7. Review the receipt. If you have configured the Loyalty Manager receipt correctly, you will notice an additional section at the bottom of the receipt.
### **Redeem Loyalty points in POS**
1. Open **POS**.
2. Look up the customer.
3. (Optional) Tap the **Loyalty** pane to see the customer's Loyalty points.
4. Scan or enter items.
5. Tap **Transaction** and select **Tender Sale**.
6. Select the reward to redeem.
{% hint style="info" %}
If the customer has points that are available for redemption in more than one Loyalty program, the selection will present all options, but only one redemption can be used at a time.
{% endhint %}
7. Click **Select**. The reward value is applied to the Total Due amount on the Tender screen.
8. Enter the remaining tender amount.
9. Review the receipt. The reward is identified in the transaction calculation and in a message below.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.rmhpos.com/loyalty-manager/using-loyalty-at-pos.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.