Redemption schedules

This topic explains the role of points redemption schedules.

A redemption schedule is a set of point redemption rules. They determines how the customer's accumulated loyalty points can be redeemed. There may be more than one redemption schedule defined, each associated with one or more loyalty programs. The same redemption schedule may be used in multiple loyalty programs as long as their collection schedules are different.

Refer to the following topics for more information:

• Redemption types

• Redemption rules

• Redemption matrix