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loyaltyLoyalty Managerredemption scheduleredemption typesredemption rules

Create a redemption schedule

This topic describes how to create a points redemption schedule.

  1. Click the Redemption tab.

  2. In the Redemption button group, click Add.

  3. Enter the Name and Description, and then select the redemption Type:

  • $ Discount

  • % Discount

  • Offset

  • $ Coupon

  • % Coupon

  • Offset Coupon

  • Reward Item

  1. Click Save.

  2. In the Rules button group, click Add.

  3. From the Rule drop-down, select the type of rule:

  • Reason code (mandatory for $ Discount, % Discount, Offset, $ Coupon, % Coupon)

  • Reward value per point (mandatory for $ Discount, % Discount, Offset, $ Coupon, % Coupon, Offset Coupon)

  • Offset Item/ Charge Code (mandatory for Offset, Offset Coupon)

  • Coupon Time Limits (mandatory for $ Coupon, % Coupon, Offset Coupon)

  • Reward value per point (mandatory for Reward Item)

  • Applies to the same incentive group as Collection

  • Include incentive group(s)

  • Exclude incentive group(s)

  • Include customer group(s)

  • Exclude customer group(s)

  • Redeem on Backorders

  • Redeem on Layaways

  • Redeem on Work Orders

  • Redeem on Refunds

  • Maximum discount

  • Redeem in the same transaction

  1. Enter the Value.

  2. Click Save.

  3. Click Save.

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