# Create a redemption schedule

1. Click the **Redemption** tab.
2. In the **Redemption** button group, click **Add**.
3. Enter the **Name** and **Description**, and then select the redemption **Type**:

* $ Discount
* % Discount
* Offset
* $ Coupon
* % Coupon
* Offset Coupon
* Reward Item

<div align="left"><img src="/files/vvw58rG9O1uFJ2CCD0Zm" alt=""></div>

4. Click **Save**.
5. In the **Rules** button group, click **Add**.
6. From the **Rule** drop-down, select the type of rule:

* **Reason code** (mandatory for $ Discount, % Discount, Offset, $ Coupon, % Coupon)
* **Reward value per point** (mandatory for $ Discount, % Discount, Offset, $ Coupon, % Coupon, Offset Coupon)
* **Offset Item/ Charge Code** (mandatory for Offset, Offset Coupon)
* **Coupon Time Limits** (mandatory for $ Coupon, % Coupon, Offset Coupon)
* **Reward value per point** (mandatory for Reward Item)
* Applies to the same incentive group as Collection
* Include incentive group(s)
* Exclude incentive group(s)
* Include customer group(s)
* Exclude customer group(s)
* Redeem on Backorders
* Redeem on Layaways
* Redeem on Work Orders
* Redeem on Refunds
* Maximum discount
* Redeem in the same transaction

<div align="left"><img src="/files/RF64IYwDcslSeiVtjVzN" alt=""></div>

7. Enter the **Value**.
8. Click **Save**.
9. Click **Save**.


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