# Configure the POS receipt to display Loyalty program information

If you want, you can add loyalty information or coupons to your store's receipts.

{% hint style="info" %}
Some payment integrations and other POS extensions use their own receipt templates. Installing Loyalty Manager may disrupt the information these extensions may need to print on the receipt, such as credit card payment confirmation. Please contact your partner for a customized receipt template that can work with both Loyalty Manager and your POS extension.
{% endhint %}

### **Configure the receipt template**

1. Open **Store Manager**.
2. Click **Setup**.
3. Expand **Hardware**.
4. Click **Receipt Formats**.
5. Click **New**.
6. Enter the **Title** and **Description**.
7. Click the browse icon beside the **Sales** field.
8. Go to the RMH POS installation folder and open the **ReceiptTemplates** subfolder.

{% hint style="info" %}
In most installations the path is C:\Program Files (x86)\Retail Hero\RMH POS\ReceiptTemplates.
{% endhint %}

9. Select **HeroPoints40.Receipt.xml**.
10. If prompted **Would you like to update all transaction types that are currently set to 'Hero Points 4.0 Receipt - 40 column'?** click **Yes**. This receipt template will apply to all transaction types except for the X/Z Report.

<div align="left"><img src="/files/Ay2UPsmExQl3Ir3QKWmz" alt=""></div>

11. Add the loyalty program name:
    1. Click **Properties**.
    2. Scroll down to **Loyalty Program Title**.
    3. Select and delete the default loyalty program title (“Hero Points”). Enter your store’s loyalty program name, e.g. “General Loyalty”.
    4. Click **Save And Close**.
    5. If prompted **Would you like to update all transaction types that are currently set to 'Hero Points 4.0 Receipt - 40 column'?** click **Yes**.

<div align="left"><img src="/files/nIzFZlJu22RmgqXNeLnI" alt=""></div>

12. Click **Save And Close**.
13. The message **Each POS Station must be restarted in order for this change to take effect** displays. Click **OK**.

### **Assign the new receipt template to registers**

1. Open **Store Manager**.
2. Click **Setup**.
3. Expand **Hardware**.
4. Click **Register List**.
5. Double-click the register that will use the receipt format.
6. Click the **Printer 1** or **Printer 2** tab.
7. Select the **Journal receipts from this printer** option.
8. Click the browse icon beside the **Receipt format** field.
9. Select the receipt format that you created.

<div align="left"><img src="/files/B3BJhz7L7zbqFVDdRg28" alt=""></div>

10. Click **Save And Close**.


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