# RMH Documentation

## docs.rmhpos.com/en-us

- [Welcome](https://docs.rmhpos.com/welcome.md)
- [POS User Guide](https://docs.rmhpos.com/readme-1.md)
- [About POS, Store Manager, and Central Manager](https://docs.rmhpos.com/readme-1/about-pos.md): This topic introduces the main RMH apps and identifies common POS peripherals. It also addresses payment integrations, the POS SDK, and WAM compliance.
- [Explore the POS screen](https://docs.rmhpos.com/readme-1/exploring-the-pos-screen.md): This topic explores elements of the POS app screen, such as the Transaction and Internet tabs, lookup field, function buttons, keyboard, and the Custom Commands and Task Pad panes.
- [Open and close batches](https://docs.rmhpos.com/readme-1/open-and-close-batches.md)
- [Enter opening cash amounts](https://docs.rmhpos.com/readme-1/open-and-close-batches/entering-opening-amounts.md): This topic describes how cashiers and salespeople can enter opening cash amounts for a register's batch.
- [Perform blind closeouts](https://docs.rmhpos.com/readme-1/open-and-close-batches/performing-blind-closeouts.md): This topic describes how cashiers and salespeople can perform a blind closeout for a register's batch.
- [Enter closing cash amounts](https://docs.rmhpos.com/readme-1/open-and-close-batches/entering_closing-amounts.md): This topic describes how cashiers and salespeople can enter closing cash amounts for a register's batch.
- [Generate X, Z, and ZZ reports](https://docs.rmhpos.com/readme-1/open-and-close-batches/generating_x_z_zz_reports.md): This topic describes how cashiers and salespeople can generate X, Z, and ZZ reports for a register's batch.
- [Manage the cash drawer](https://docs.rmhpos.com/readme-1/manage-the-cash-drawer.md)
- [Perform cash drops](https://docs.rmhpos.com/readme-1/manage-the-cash-drawer/performing_cash_drops.md): This topic describes how cashiers and salespeople can perform cash drops to skim excess cash from cash drawers. Cash drop amounts are included in the Z report.
- [Perform "no sale" transactions](https://docs.rmhpos.com/readme-1/manage-the-cash-drawer/performing-no-sales.md): This topic describes how cashiers and salespeople can perform no sale transactions to open an electronic cash drawer without tendering a sale.
- [Perform payouts](https://docs.rmhpos.com/readme-1/manage-the-cash-drawer/performing-payouts.md): This topic describes how cashiers and salespeople can perform payouts from a register's cash drawer to pay for minor store expenses. Payouts are included in X, Z, and ZZ reports.
- [Work with customers](https://docs.rmhpos.com/readme-1/work-with-customers.md)
- [Look up customers](https://docs.rmhpos.com/readme-1/work-with-customers/customers-looking-up.md): This topic describes how cashiers and salespeople can look up and select customer records. It also introduces the Customer pane.
- [Add customer records](https://docs.rmhpos.com/readme-1/work-with-customers/customers-adding.md): This topic describes how cashiers and salespeople can add customer records. It provides detailed explanations of fields and options on the Billing, Options, Additional, and Alias tabs.
- [Edit customer records](https://docs.rmhpos.com/readme-1/work-with-customers/customers-editing.md): This topic describes how cashiers and salespeople can edit existing customer records.
- [Add a shipping address](https://docs.rmhpos.com/readme-1/work-with-customers/shipping-adding-address.md): This topic describes how cashiers and salespeople can enter primary and secondary shipping addresses for customers.
- [Select a shipping (or delivery) address](https://docs.rmhpos.com/readme-1/work-with-customers/shipping-selecting-address.md): This topic describes how cashiers and salespeople can select a customer's shipping (or delivery) address from the Transaction screen.
- [Look up a customer's purchase history](https://docs.rmhpos.com/readme-1/work-with-customers/customers-purchase-history.md): This topic describes how cashiers and salespeople can look up a customer's purchase history at the store. Use this procedure to look up dates, transaction numbers, and ILCs for returns and exchanges.
- [Process a basic transaction](https://docs.rmhpos.com/readme-1/process-a-basic-transaction.md)
- [Look up items](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/items-looking-up.md): This topic describes several different methods for looking up items in the store's database.
- [Add items to transactions](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-adding-items.md): This topic describes how cashiers and salespeople can add items to transactions.
- [Work with items in the transaction screen](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-working-with-items.md): This topic describes how cashiers and salespeople can change item quantities and item prices, duplicate items, and delete items from a transaction.
- [Add or remove sales representatives](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-sales-representatives.md): This topic describes how cashiers and salespeople can add or remove sales reps for specific items or for the entire transaction.
- [Add comments](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/items-adding-comments.md): This topic describes how cashiers and salespeople can add comments for a specific item or for the entire transaction.
- [Collect bag fees](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/bag-fees-collecting.md): This topic describes one method for collecting bag fees. Your store may have different methods for collecting bag fees. Refer to your store's policies and procedures for more information.
- [Collect bag taxes](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/bag-taxes-collecting.md): This topic describes one method for collecting bag taxes. Your store may have different methods for collecting bag taxes. Refer to your store's policies and procedures for more information.
- [Tender a sale (general)](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-tendering-sale.md): This topic describes how cashiers and salespeople can tender a sale using the Tender screen.
- [Tender a sale using sequential tendering](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-tendering-seq-tendering.md): This topic describes how cashiers and salespeople can tender a sale using the Sequential Tender screen.
- [Reprint receipts](https://docs.rmhpos.com/readme-1/process-a-basic-transaction/transactions-reprint_receipt.md): This topic describes how cashiers and salespeople can reprint receipts and gift receipts for customers after the transaction has been tendered.
- [Advanced transaction tasks](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks.md)
- [Put transactions on hold](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/transactions-putting-hold.md): This topic describes how cashiers and salespeople can put transactions on hold so they can be recalled and completed at a later time.
- [Recall transactions from hold](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/transactions-recalling-hold.md): This topic describes how cashiers and salespeople can recall a transaction that was previously put on hold.
- [Cancel transactions](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/transactions-canceling.md): This topic describes how cashiers and salespeople can cancel transactions before they have been tendered.
- [Void transactions](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/transactions-voiding.md): This topic describes how cashiers and salespeople can void transactions after they have been tendered.
- [Perform a cashier override](https://docs.rmhpos.com/readme-1/advanced-transaction-tasks/performing-cashier-override.md): This topic describes how cashiers, salespeople, and floor managers can perform a cashier override for store employees who do not have sufficient permissions or privileges to perform a task.
- [Work with discounts](https://docs.rmhpos.com/readme-1/work-with-discounts.md)
- [About discounts](https://docs.rmhpos.com/readme-1/work-with-discounts/about-discounts.md): This topic describes the various types of discounts that cashiers, salespeople, and floor managers can apply to a customer's transaction.
- [Add discounts](https://docs.rmhpos.com/readme-1/work-with-discounts/transactions-adding-discounts.md): This topic describes how cashiers, salespeople, and floor managers can apply discounts to specific items or to the entire transaction.
- [Work with taxes](https://docs.rmhpos.com/readme-1/work-with-taxes.md)
- [Remove or change taxes](https://docs.rmhpos.com/readme-1/work-with-taxes/transactions-working-with-taxes.md): This topic describes how cashiers, salespeople, and floor managers can remove or change taxes for specific items or for the entire transaction.
- [Work with vouchers](https://docs.rmhpos.com/readme-1/work-with-vouchers.md)
- [Sell vouchers to customers](https://docs.rmhpos.com/readme-1/work-with-vouchers/transactions-selling-vouchers.md): This topic describes how cashiers and salespeople can sell vouchers, such as gift cards and gift certificates, to customers.
- [Check a customer's voucher balance](https://docs.rmhpos.com/readme-1/work-with-vouchers/transactions-checking-voucher-balance.md): This topic describes how cashiers and salespeople can check a customer's voucher balance, so the customer knows the current stored value on the voucher.
- [Tender a sale using a voucher](https://docs.rmhpos.com/readme-1/work-with-vouchers/transactions-tendering-vouchers.md): This topic describes how cashiers and salespeople can use a voucher, such as a gift card or gift certificate, to pay for part or all of a transaction.
- [Reload reusable vouchers (gift cards)](https://docs.rmhpos.com/readme-1/work-with-vouchers/transactions-reloading-gift-cards.md): This topic describes how cashiers and salespeople can reload reusable vouchers, such as gift cards, with a new stored value.
- [Work with bottle deposits](https://docs.rmhpos.com/readme-1/work-with-bottle-deposits.md)
- [Collect bottle deposits](https://docs.rmhpos.com/readme-1/work-with-bottle-deposits/bottle-deposits-collecting.md): This topic describes one method for collecting bottle deposits for recyclable containers. Refer to your store's policies and procedures for collecting bottle deposits.
- [Process refunds of bottle deposits](https://docs.rmhpos.com/readme-1/work-with-bottle-deposits/bottle-deposits-refunding.md): This topic describes one method for processing refunds for bottle deposits. Refer to your store's policies and procedures for refunding bottle deposits.
- [Work with quotes](https://docs.rmhpos.com/readme-1/work-with-quotes.md)
- [About quotes](https://docs.rmhpos.com/readme-1/work-with-quotes/about-quotes.md): This topic describes best practices for working with quotes. Refer to your store's policies and procedures for quotes.
- [Create quotes](https://docs.rmhpos.com/readme-1/work-with-quotes/quotes-creating.md): This topic describes how cashiers, salespeople, and floor managers can create quotes for customers.
- [Process quotes](https://docs.rmhpos.com/readme-1/work-with-quotes/quotes-processing.md): This topic describes how cashiers, salespeople, and floor managers can recall quotes and convert them to sales transactions or work orders so they can be tendered.
- [Work with work orders](https://docs.rmhpos.com/readme-1/work-with-work-orders.md)
- [About work orders](https://docs.rmhpos.com/readme-1/work-with-work-orders/about-work-orders.md): This topic describes best practices for working with work orders. Your store may or may not offer work orders. Refer to your store's policies and procedures for work orders.
- [Create work orders](https://docs.rmhpos.com/readme-1/work-with-work-orders/work-orders-creating.md): This topic describes how cashiers, salespeople, and floor managers can create work orders for customers.
- [Add a comment to a work order](https://docs.rmhpos.com/readme-1/work-with-work-orders/orders-adding-comments.md): This topic describes how cashiers, salespeople, and floor managers can add comments to work orders.
- [Add a due date to a work order](https://docs.rmhpos.com/readme-1/work-with-work-orders/orders-adding-due-date.md): This topic describes how cashiers, salespeople, and floor managers can add due dates to work orders.
- [Look up work order history](https://docs.rmhpos.com/readme-1/work-with-work-orders/orders-order-history.md): This topic describes how cashiers, salespeople, and floor managers can look up the transaction history (such as partial pick ups) for work orders.
- [Process work orders](https://docs.rmhpos.com/readme-1/work-with-work-orders/work-orders-processing.md): This topic describes how cashiers, salespeople, and floor managers can recall work orders and complete pick ups (partial or entire).
- [Work with layaways](https://docs.rmhpos.com/readme-1/work-with-layaways.md)
- [About layaways](https://docs.rmhpos.com/readme-1/work-with-layaways/about-layaways.md): This topic describes best practices for working with layaways. Your store may or may not offer layaways. Refer to your store's policies and procedures for layaways.
- [Create layaway orders](https://docs.rmhpos.com/readme-1/work-with-layaways/layaways-creating.md): This topic describes how cashiers, salespeople, and floor managers can create layaway orders for customers.
- [Process layaway orders](https://docs.rmhpos.com/readme-1/work-with-layaways/layaways-processing.md): This topic describes how cashiers, salespeople, and floor managers can recall layaway orders and complete pick ups (partial or entire).
- [Work with accounts](https://docs.rmhpos.com/readme-1/work-with-accounts.md)
- [About accounts](https://docs.rmhpos.com/readme-1/work-with-accounts/about-ar.md): This topic describes best practices for working with accounts receivable (AR) accounts. Your store may or may not offer AR accounts. Refer to your store's policies and procedures for AR accounts.
- [Tender a sale to account](https://docs.rmhpos.com/readme-1/work-with-accounts/transactions-tendering-store-credit.md): This topic describes how cashiers, salespeople, and floor managers can charge (tender) sales transactions to AR accounts.
- [Process payments to account](https://docs.rmhpos.com/readme-1/work-with-accounts/processing-payments-ar.md): This topic describes how cashiers, salespeople, and floor managers can accept payments to AR accounts. Refer to your store's policies and procedures for accepting payments to account.
- [Perform returns and exchanges](https://docs.rmhpos.com/readme-1/perform-returns-and-exchanges.md)
- [Process returns](https://docs.rmhpos.com/readme-1/perform-returns-and-exchanges/processing-returns.md): This topic describes two methods that cashiers, salespeople, and floor managers can use to process returns.
- [Process exchanges](https://docs.rmhpos.com/readme-1/perform-returns-and-exchanges/processing-exchanges.md): This topic describes two methods that cashiers, salespeople, and floor managers can use to process exchanges.
- [Process a refund to a voucher](https://docs.rmhpos.com/readme-1/perform-returns-and-exchanges/processing-refunds-to-vouchers.md): This topic describes how cashiers, salespeople, and floor managers can issue refunds to the voucher tender type.
- [Administrative tasks](https://docs.rmhpos.com/readme-1/administrative-tasks.md)
- [Change your password](https://docs.rmhpos.com/readme-1/administrative-tasks/admin-password.md): This topic describes how cashiers, salespeople, and floor managers can change their passwords.
- [Enter your work hours](https://docs.rmhpos.com/readme-1/administrative-tasks/admin-time-clock.md): This topic describes how cashiers, salespeople, and floor managers can enter their work hours by punching in/out using the Time Clock.
- [Configure POS to support store policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies.md)
- [Identify store policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-identifying-store-policies.md): Use this topic to identify store policies that you want to manage or enforce by configuring options and permissions for POS and Store Manager.
- [Configure security policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-security.md): Use this topic to identify security policies that you want to manage or enforce by configuring options and permissions for POS and Store Manager.
- [Configure register and cash drawer policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-register-cash-drawer.md): Use this topic to identify register and cash drawer policies that you want to manage or enforce by configuring options and permissions for POS.
- [Configure customer policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-customers.md): Use this topic to identify customer policies that you want to manage or enforce by configuring options and permissions for POS and Store Manager.
- [Configure transaction policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-transactions.md): Use this topic to identify transaction policies that you want to manage or enforce by configuring options and permissions for POS and Store Manager.
- [Configure inventory policies](https://docs.rmhpos.com/readme-1/configure-pos-to-support-store-policies/policies-inventory.md): Use this topic to identify inventory policies that you want to manage or enforce by configuring options and permissions for POS and Store Manager.
- [Customize the POS screen](https://docs.rmhpos.com/readme-1/customize-the-pos-screen.md)
- [About POS profiles](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/using_pos_profiles_old.md): This topic explains how POS profiles can be used to manage functionality for specific registers.
- [Enable the Internet tab](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/setting-up-integrated-web-site.md): This topic describes how to enable the optional Internet tab in POS.
- [Enable line item details in transaction lists](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/items-enabling-line-item-details.md): This topic describes how to enable the line item details row in the Transaction tab in POS.
- [Configure custom POS buttons](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/setting-up-pos-buttons.md): This topic describes how to configure custom buttons for the Custom Commands pane in POS.
- [Configure custom POS task pads](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/setting-up-pos-task-pads.md): This topic describes how to configure custom buttons and task pads, which display in the Task Pads pane in POS.
- [Commands reference guide](https://docs.rmhpos.com/readme-1/customize-the-pos-screen/reference-commands.md): This topic describes commands that can be used to create custom buttons for the Custom Commands pane or the Task Pads pane.
- [Store Manager User Guide](https://docs.rmhpos.com/store-manager.md)
- [Configure POS & Store Manager](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager.md)
- [People and security](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/people-and-security.md)
- [POS user roles](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/people-and-security/setting-up-cashier-user-roles.md): This topic describes how to configure user roles for employees who use POS. User roles are groups of role-specific privileges that can be assigned to one or more employees.
- [Manager user roles](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/people-and-security/setting-up-manager-user-role.md): This topic describes how to configure user roles for employees who use Store Manager. User roles are groups of role-specific privileges that can be assigned to one or more employees.
- [Password policy](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/people-and-security/setting-up-password-policy.md): This topic describes how to establish a password policy for the store. The password policy applies to all employees who have a user account for POS, Store Manager, or Store Loyalty.
- [Store financials](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials.md)
- [Sales tax rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-sales-tax-rules.md): This topic describes how to configure sales tax rules for the store. These include the method of taxation (e.g., tax-exclusive or tax-inclusive) and rules for automatically selecting the item tax.
- [Sales taxes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-sales-tax.md): This topic describes how to configure sales taxes.
- [Item taxes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-item-taxes.md): This topic describes how to configure item taxes.
- [Compute tax on item cost instead of price](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/computing-tax-on-item-cost.md): This topic describes how to configure Store Manager and POS so taxes are computed on an item's cost instead of its price.
- [Compute tax on item weight instead of price](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/computing-tax-on-item-weight.md): This topic describes how to configure Store Manager and POS so taxes are computed on an item's weight instead of its price.
- [Currencies](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-currencies.md): This topic describes how to configure currencies. These may be currencies that the store accepts as tender types, or the currencies used by foreign suppliers.
- [Tender types](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-tender-types.md): This topic describes how to configure tender types. You must define a tender type for every payment method the store accepts (such as cash, check, debit card, credit card, voucher, etc).
- [Tender rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/setting-up-tender-rules.md): This topic describes how to configure rules regarding the default tender type to use when providing change to customers or the period of time that store-issued vouchers remain valid.
- [GL accounts](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-financials/gl-accounts.md): This topic describes how to configure general ledger (GL) accounts for register batches.
- [Store information and rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-information-and-rules.md)
- [Store contact information](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-information-and-rules/setting-up-store-contact-information.md): This topic describes how to edit the store's name, address, and contact methods (such as phone and email).
- [Store ID (multi-store only)](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-information-and-rules/setting-up-multiple-stores.md): This topic describes how to configure a store to operate in Central mode. You only need to follow this procedure if the store is centrally managed using Central Manager.
- [Store rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/store-information-and-rules/setting-up-store-rules.md): This topic describes how to configure store rules for Store Manager and POS. Store rules are organized by Customer, General, Item, POS, Purchase Order, Reason Code, and Serial Number.
- [Registers and receipts](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts.md)
- [Registers](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/setting-up-registers.md): This topic describes how to configure registers. For example, you can select a task pad, default price level, printers, receipt formats, as well as the scale, scanner, cash drawers, etc.
- [Receipt formats](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/setting-up-receipt-formats.md): This topic describes how to configure receipt formats for sales transactions, cancelled transactions, pay outs, cash drops, quotes, work orders, layaway orders, and payments to AR account.
- [Email receipts](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/administrator-configuring-email.md): This topic describes how to configure Store Manager and POS to email transaction receipts to customers, POs to suppliers, and statements to AR account holders.
- [POS profiles](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/setting-up-pos-profiles.md): This topic describes how to configure POS profiles. This includes enabling or disabling WAM functionality in POS.
- [Enable pole display](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/setting-up-pole-display-messages.md): This topic describes how to configure pole display messages.
- [Extend the POS screen](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/registers-and-receipts/setting-up-net-display-channels.md): This topic describes how to configure net display channels and enable net display, which extends the POS screen to a second monitor.
- [Merchandising](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising.md)
- [Departments](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-departments.md): This topic describes how to configure departments.
- [Categories](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-categories.md): This topic describes how to configure categories.
- [Reason codes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-reason-codes.md): This topic describes how to configure reason codes.
- [Generate automatic item lookup codes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-automatic-item-lookup-codes.md): This topic describes how to configure Store Manager to automatically generate item lookup codes (ILCs) for new items that are added to the store database.
- [Item messages](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-item-messages.md): This topic describes how to configure item messages.
- [Quotes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-quotes.md): This topic describes how to configure quotes. You can set an expiration date, require customer selection, and select the receipt format for quotes.
- [Work orders](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-work-orders.md): This topic describes how to configure work orders. You can set an expiration date and minimum deposit amount, require customer selection, and select the receipt format for work orders.
- [Back orders](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/back-orders.md): This topic describes how to configure back orders. You can set an expiration date and minimum deposit amount, require customer selection, and select the receipt format for back orders.
- [Layaways](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/merchandising/setting-up-layaways.md): This topic describes how to configure layaway orders. You can set an expiration date and minimum deposit amount and select the receipt format for layaway orders.
- [Inventory and purchasing](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing.md)
- [Inventory rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-inventory-rules.md): This topic describes how to configure inventory rules. These include cost update method to use when receiving POs and whether to include landed cost in the cost calculation.
- [Understanding landed cost](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/calculating-landed-cost.md): This topic describes the three cost distribution methods used by RMH to determine landed cost.
- [Ordering rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-ordering-rules.md): This topic describes how to configure ordering rules for quotes, work orders, layaway orders, and back orders. The rules control expiration date (or due date) and deposit requirements, if applicable.
- [Units of measure](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/units-of-measure.md): This topic describes how to configure a unit of measure (UOM). You should define the UOM used to sell items, as well as the UOM used to order items from suppliers.
- [Price rounding rules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-rounding-rules.md): This topic describes how to configure price rounding rules for items.
- [Shipping methods](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-shipping-methods.md): This topic describes how to configure the shipping methods the store uses.
- [Payment terms](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-payment-terms-for-purch.md): This topic describes how to configure payment terms for suppliers and POs.
- [Purchasers](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-purchasers.md): This topic describes how to configure purchasers.
- [Charges](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-charges.md): This topic describes how to configure charges.
- [Order settings](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/inventory-and-purchasing/setting-up-order-settings.md): This topic describes how to configure PO settings, such as whether to auto-release POs, check supplier MPQ when ordering, or whether to consider child items or kit items when ordering.
- [Discounts and schedules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/discounts-and-schedules.md)
- [Discounts](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/discounts-and-schedules/setting-up-discounts.md): This topic describes how to configure discounts. These include Mix and Match or Buy X and Get Y for Z discounts.
- [Schedules](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/discounts-and-schedules/setting-up-schedules.md): This topic describes how to configure schedules, which can be used in connection with discounts, sales, and other types of promotional events. Schedules can also be used to block sales of items.
- [Accounts receivable](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable.md)
- [Account managers](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-account-managers.md): This topic describes how to configure account managers for AR accounts.
- [Finance charges](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-finance-charges.md): This topic describes how to configure finance charges. Stores can configure RMH to apply finance charges to unpaid balances on AR accounts.
- [AR payment terms](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-payment-terms-for-ar.md): This topic describes how to configure payment terms for AR accounts.
- [AR reason codes](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-reason-codes.md): This topic describes how to configure reason codes to apply for changes to AR account ledger items (such as adjustments and reversals of finance charges).
- [Statement types](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-statement-types.md): This topic describes how to configure the statement template for AR account billing statements.
- [Number series](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-a-number-series.md): This topic describes how to configure RMH to automatically generate AR account numbers for new AR accounts.
- [Account groups](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-account-groups.md): This topic describes how to configure AR account groups.
- [Accounting defaults](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-accounting-defaults.md): This topic describes how to configure AR accounting defaults.
- [Email message](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/accounts-receivable/setting-up-email-message.md): This topic describes how to configure a default email message for emailed AR account billing statements.
- [Offline database](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/offline-database.md)
- [About the offline database](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/offline-database/administrator-about-offline-db.md): This topic describes the best practices for configuring and managing an offline database, which stores can use to process sales transactions if POS loses its connection to the store database.
- [Configure the offline database](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/offline-database/administrator-configuring-offline-db.md): This topic describes how to configure the offline database.
- [Restore the connection to the store database](https://docs.rmhpos.com/store-manager/configure-pos-and-store-manager/offline-database/administrator-synchronizing-offline.md): This topic describes the procedure to restore the POS app's connection to the store database after it has been operating in offline mode.
- [Manage employees](https://docs.rmhpos.com/store-manager/manage-employees.md)
- [Add user accounts](https://docs.rmhpos.com/store-manager/manage-employees/setting-up-user-account.md): This topic describes how to add new user accounts for store employees. You can assign POS user roles for POS users, and manager user roles for Store Manager and Store Loyalty users.
- [Manage commission sales](https://docs.rmhpos.com/store-manager/manage-employees/manage-commission-sales.md)
- [Create sales representatives](https://docs.rmhpos.com/store-manager/manage-employees/manage-commission-sales/setting-up-sales-representatives.md): This topic describes how to add sales reps and define their individual commission sales schedules, if applicable. You can also define commission sales schedules for items.
- [Set up commission schedules for items](https://docs.rmhpos.com/store-manager/manage-employees/manage-commission-sales/setting-up-commission-sales-items.md): This topic describes how to define commission sales schedules for items. You can also define commission sales schedules for individual sales reps.
- [Assign sales representatives to customers](https://docs.rmhpos.com/store-manager/manage-employees/manage-commission-sales/setting-up-commission-sales-customers.md): This topic describes how to assign a specific sales rep to a customer.
- [Generate the commission sales report](https://docs.rmhpos.com/store-manager/manage-employees/manage-commission-sales/generating-sales-commission-report.md): This topic describes how to generate the Sales Commission Report to track and calculate commission sales by sales reps.
- [Manage employee discounts](https://docs.rmhpos.com/store-manager/manage-employees/manage-employee-discounts.md)
- [Best practices for employee discounts](https://docs.rmhpos.com/store-manager/manage-employees/manage-employee-discounts/employee-discount-best-practices.md): This topic describes best practices for managing employee discounts.
- [Track transactions with employee discounts](https://docs.rmhpos.com/store-manager/manage-employees/manage-employee-discounts/tracking-employee-discounts.md): This topic describes how to generate the Detailed Sales Report to track employee purchases and discounts.
- [Manage employee time](https://docs.rmhpos.com/store-manager/manage-employees/manage-empoyee-time.md)
- [Add time entries](https://docs.rmhpos.com/store-manager/manage-employees/manage-empoyee-time/adding-editing-time-entries.md): This topic describes how to manually add employee time entries to the Time Clock in Store Manager. This may be necessary if an employee forgot to punch in/out in POS.
- [View time entries](https://docs.rmhpos.com/store-manager/manage-employees/manage-empoyee-time/viewing-employee-time.md): This topic describes how to view employee time entries.
- [Edit time entries](https://docs.rmhpos.com/store-manager/manage-employees/manage-empoyee-time/edit-time-entries.md): This topic describes how to edit employee time entries in Store Manager.
- [Generate the time entry report](https://docs.rmhpos.com/store-manager/manage-employees/manage-empoyee-time/generating-time-clock-report.md): This topic describes how to generate the Cashier Time Clock reports to track employee time entries in the Time Clock.
- [Deactivate user accounts](https://docs.rmhpos.com/store-manager/manage-employees/deactivating-user-accounts.md): This topic describes how to deactivate user accounts when a person's employment ends.
- [Manage customers](https://docs.rmhpos.com/store-manager/manage-customers.md)
- [Legal limits on collecting customer information](https://docs.rmhpos.com/store-manager/manage-customers/legal-limits-on-collecting-customer-info.md): This topic describes best practices and legal limits for collecting customer information.
- [Advantages of collecting customer information](https://docs.rmhpos.com/store-manager/manage-customers/advantages-collecting-customer-info.md): This topic describes best practices for collecting customer information in RMH.
- [Create a customer policy](https://docs.rmhpos.com/store-manager/manage-customers/setting-up-customer-policy.md): This topic describes how to configure a customer policy. It controls which fields in the customer record are required. You can also define a mask, or number format, for telephone numbers.
- [Configure custom fields for customer records](https://docs.rmhpos.com/store-manager/manage-customers/setting-up-custom-fields.md): This topic describes how to configure custom fields for customer records. You can configure up to five custom text, number, and date fields for customers.
- [Create customer records](https://docs.rmhpos.com/store-manager/manage-customers/setting-up-customer-accounts.md): This topic describes how to add new customer records to the store database.
- [Ship items to customers](https://docs.rmhpos.com/store-manager/manage-customers/customers-shipping.md): This topic describes how to configure shipping to automatically select the item tax based on the shipping destination, and how to select a customer's shipping address in POS.
- [Deactivate customer records](https://docs.rmhpos.com/store-manager/manage-customers/deactivating-customer-accounts.md): This topic describes how to deactivate customer records.
- [Manage items](https://docs.rmhpos.com/store-manager/manage-items.md)
- [Standard items](https://docs.rmhpos.com/store-manager/manage-items/standard-items.md)
- [Add standard items](https://docs.rmhpos.com/store-manager/manage-items/standard-items/setting-up-standard-items.md): This topic describes how to manually add standard items to the store database.
- [Provide tag along items with purchase](https://docs.rmhpos.com/store-manager/manage-items/standard-items/providing-gift-with-purchase.md): This topic describes best practices for tag along items, and how to assign tag along items to parent items.
- [Configure custom fields for items](https://docs.rmhpos.com/store-manager/manage-items/standard-items/setting-up-custom-fields.md): This topic describes how to configure custom fields for items. You can configure up to three custom text fields (Sub Description 1, Sub Description 2, and Subdescription 3) for items.
- [Matrix items](https://docs.rmhpos.com/store-manager/manage-items/matrix-items.md)
- [About matrix items](https://docs.rmhpos.com/store-manager/manage-items/matrix-items/understanding-matrix-items.md): This topic describes best practices for matrix items. It introduces the concepts of dimensions, attributes, component items, and dimension sets.
- [Add matrix items](https://docs.rmhpos.com/store-manager/manage-items/matrix-items/setting-up-matrix-items.md): This topic describes how to manually add matrix items to the store database.
- [Kits and assembly items](https://docs.rmhpos.com/store-manager/manage-items/kits-and-assembly-items.md)
- [About kits and assembly items](https://docs.rmhpos.com/store-manager/manage-items/kits-and-assembly-items/understanding-kits-assembly-items.md): This topic describes best practices for kits and assembly items.
- [Configure and add kits](https://docs.rmhpos.com/store-manager/manage-items/kits-and-assembly-items/setting-up-kits.md): This topic describes how to configure store rules and ordering options for kits. It also describes how to add, build, and break kits.
- [Add assembly items](https://docs.rmhpos.com/store-manager/manage-items/kits-and-assembly-items/setting-up-assembly-items.md): This topic describes how to add assembly items to the store database.
- [Lot matrix items](https://docs.rmhpos.com/store-manager/manage-items/lot-matrix-items.md)
- [About lot matrix items](https://docs.rmhpos.com/store-manager/manage-items/lot-matrix-items/understanding-lot-matrix-items.md): This topic describes best practices for lot matrix items.
- [Add lot matrix items](https://docs.rmhpos.com/store-manager/manage-items/lot-matrix-items/setting-up-lot-matrix-items.md): This topic describes how to add lot matrix items to the store database.
- [Weighed items](https://docs.rmhpos.com/store-manager/manage-items/weighed-items.md)
- [About random weight barcodes](https://docs.rmhpos.com/store-manager/manage-items/weighed-items/understanding-random-weight-barcodes.md): This topic describes the two types of random weight barcodes that you can use with RMH (UPC-A and EAN-13).
- [Configure and add weighed items](https://docs.rmhpos.com/store-manager/manage-items/weighed-items/setting-up-weighed-items.md): This topic describes how to configure POS to read random weight barcodes and how to add weighed items to the store database.
- [Configure custom EAN-13 barcode formats](https://docs.rmhpos.com/store-manager/manage-items/weighed-items/setting-up-ean-13-barcodes.md): This topic describes how to configure custom EAN-13 barcodes for item prices greater than $999.99.
- [Serialized items](https://docs.rmhpos.com/store-manager/manage-items/serialized-items.md)
- [About serialized items](https://docs.rmhpos.com/store-manager/manage-items/serialized-items/understanding-serialized-items.md): This topic describes best practices for serialized items.
- [Configure and add serialized items](https://docs.rmhpos.com/store-manager/manage-items/serialized-items/setting-up-serialized-items.md): This topic describes how to configure store rules for serial numbers and how to manually add serialized items to the store database.
- [Vouchers](https://docs.rmhpos.com/store-manager/manage-items/vouchers.md)
- [About vouchers](https://docs.rmhpos.com/store-manager/manage-items/vouchers/understanding-vouchers.md): This topic describes best practices for vouchers such as gift cards and gift certificates.
- [Configure and add vouchers](https://docs.rmhpos.com/store-manager/manage-items/vouchers/setting-up-vouchers.md): This topic describes how to configure the voucher expiration period, store rules for vouchers, and a voucher tender type. It also describes how to manually add vouchers to the store database.
- [Bag fees and bag taxes](https://docs.rmhpos.com/store-manager/manage-items/bag-fees-and-bag-taxes.md)
- [About bag fees and bag taxes](https://docs.rmhpos.com/store-manager/manage-items/bag-fees-and-bag-taxes/understanding-bag-fees-bag-taxes.md): This topic describes best practices for bag fees and bag taxes.
- [Configure bag fees](https://docs.rmhpos.com/store-manager/manage-items/bag-fees-and-bag-taxes/setting-up-bag-fees.md): This topic describes one method for configuring bag fees in RMH.
- [Configure bag taxes](https://docs.rmhpos.com/store-manager/manage-items/bag-fees-and-bag-taxes/setting-up-bag-taxes.md): This topic describes one method for configuring bag taxes in RMH.
- [Bottle deposits](https://docs.rmhpos.com/store-manager/manage-items/bottle-deposits.md)
- [About bottle deposits](https://docs.rmhpos.com/store-manager/manage-items/bottle-deposits/understanding-bottle-deposits.md): This topic describes best practices for bottle deposits.
- [Configure bottle deposits](https://docs.rmhpos.com/store-manager/manage-items/bottle-deposits/setting-up-bottle-deposits.md): This topic describes one method for configuring bottle deposits in RMH.
- [Use the Advanced Item Wizard to update items](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items.md)
- [Use the Advanced Item Wizard](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items/advanced-item-wizard.md): This topic describes how to use the Advanced Item Wizard to update item attributes using a range of pre-defined tasks.
- [Add or remove items from the grid view](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items/advanced-item-wizard-adding-removing.md): This topic describes how to add or remove items from the grid view in the Advanced Item Wizard.
- [Change the grid layout](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items/advanced-item-wizard-layout.md): This topic describes how to change the grid layout in the Advanced Item Wizard.
- [Update item information](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items/advanced-item-wizard-editable-fields.md): This topic describes different methods for updating information in the grid view of the Advanced Item Wizard.
- [Task reference list for the Advanced Item Wizard](https://docs.rmhpos.com/store-manager/manage-items/use-the-advanced-item-wizard-to-update-items/advanced-item-wizard-tasks.md): This topic describes all of the tasks available in the Advanced Item Wizard.
- [Use the Import Utility to add and update items](https://docs.rmhpos.com/store-manager/manage-items/use-the-import-utility-to-add-and-update-items.md)
- [Use the Import Utility](https://docs.rmhpos.com/store-manager/manage-items/use-the-import-utility-to-add-and-update-items/importing-items-import-utility.md): This topic describes how to use the Import Utility to add or update items in the store database using a Microsoft Excel spreadsheet in CSV, XLS, or XLSX format.
- [Mapping rules for the Import Utility Wizard](https://docs.rmhpos.com/store-manager/manage-items/use-the-import-utility-to-add-and-update-items/importing-items-import-utility-mapping-rules.md): This topic describes the mapping rules for the Import Utility.
- [Use the Inventory Wizard to update item information](https://docs.rmhpos.com/store-manager/manage-items/inventory-wizard.md): This topic describes how to use the Inventory Wizard. The Inventory Wizard will be deprecated in a future release.
- [Manage suppliers](https://docs.rmhpos.com/store-manager/manage-suppliers.md)
- [Suppliers best practices](https://docs.rmhpos.com/store-manager/manage-suppliers/suppliers-best-practices.md): This topic describes best practices for suppliers.
- [Add store suppliers](https://docs.rmhpos.com/store-manager/manage-suppliers/setting-up-store-suppliers.md): This topic describes how to add suppliers to the store database.
- [Add supplier information on the Purchase tab of the Item record](https://docs.rmhpos.com/store-manager/manage-suppliers/setting-up-suppliers-purchase-tab.md): This topic describes how to add supplier information on the Purchase tab of the Item record.
- [Configure custom fields for suppliers](https://docs.rmhpos.com/store-manager/manage-suppliers/setting-up-custom-fields.md): This topic describes how to configure custom fields for suppliers. You can configure up to five custom text, number, and date fields for suppliers.
- [Use the Supplier Worksheet to update supplier information](https://docs.rmhpos.com/store-manager/manage-suppliers/using-supplier-wizard.md): This topic describes how to use the Supplier Worksheet to deactivate suppliers, mark suppliers as tax exempt, and to set the minimum order amount for suppliers.
- [Enter supplier invoices](https://docs.rmhpos.com/store-manager/manage-suppliers/entering-supplier-invoices.md): This topic describes how to enter supplier invoices.
- [View supplier invoices](https://docs.rmhpos.com/store-manager/manage-suppliers/viewing-supplier-invoices.md): This topic describes how to view supplier invoices.
- [Generate supplier reports](https://docs.rmhpos.com/store-manager/manage-suppliers/generating-supplier-reports.md): This topic describes how to generate the Daily Sales by Supplier and Top Suppliers reports.
- [Deactivate store suppliers](https://docs.rmhpos.com/store-manager/manage-suppliers/deactivating-suppliers.md): This topic describes how to deactivate store suppliers.
- [Manage inventory](https://docs.rmhpos.com/store-manager/manage-inventory.md)
- [Inventory best practices](https://docs.rmhpos.com/store-manager/manage-inventory/merchandising-best-practices.md): This topic describes best practices for the item lookup code, item description, and custom fields in the item record.
- [Privileges required to manage inventory](https://docs.rmhpos.com/store-manager/manage-inventory/inventory-permissions.md): This topic describes the privileges or permissions required to manage inventory.
- [Manage discounts and sales](https://docs.rmhpos.com/store-manager/manage-inventory/manage-discounts-and-sales.md)
- [Assign discounts to items](https://docs.rmhpos.com/store-manager/manage-inventory/manage-discounts-and-sales/assigning-discounts-to-items.md): This topic describes two methods for assigning discounts to items.
- [Temporarily block Item sales](https://docs.rmhpos.com/store-manager/manage-inventory/manage-discounts-and-sales/blocking-sales.md): This topic describes how to temporarily block sales for an item.
- [Inventory management with parent-child relationships](https://docs.rmhpos.com/store-manager/manage-inventory/update-on-hand-quantities-with-parent-child-relationships.md)
- [About parent-child inventory control](https://docs.rmhpos.com/store-manager/manage-inventory/update-on-hand-quantities-with-parent-child-relationships/understanding-parent-child-items.md): This topic describes best practices for using parent-child inventory control in RMH.
- [Configure parent-child relationships between items](https://docs.rmhpos.com/store-manager/manage-inventory/update-on-hand-quantities-with-parent-child-relationships/setting-up-parent-child-relationships.md): This topic describes how to configure parent-child relationships between items.
- [Create and print labels](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels.md)
- [Create new labels using Label Designer](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels/label-designer-select-label-format.md): This topic describes how to create custom store labels using the Label Designer.
- [Insert fields into custom labels](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels/label-designer-inserting-field-objects.md): This topic describes how to insert fields into custom labels using the Label Designer.
- [Insert text boxes into custom labels](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels/label-designer-inserting-text-objects.md): This topic describes how to insert text boxes into custom labels using the Label Designer.
- [Insert barcodes into custom labels](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels/label-designer-inserting-barcodes.md): This topic describes how to insert barcodes into custom labels using the Label Designer.
- [Print labels from the Label Wizard](https://docs.rmhpos.com/store-manager/manage-inventory/create-and-print-labels/label-wizard-printing-labels.md): This topic describes how to print labels using the Label Wizard.
- [Perform a physical inventory count](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count.md)
- [Physical inventory count best practices](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/physical-inventory-count-best-practices.md): This topic describes best practices for conducting a physical inventory count in a store.
- [Manage the physical inventory count](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/managing-the-physical-inventory-count.md): This topic describes best practices for managing a physical inventory count in a store.
- [Generate the physical inventory count file](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/physical-inventory-count-generating-file.md): This topic describes how to generate a count file in RMH for a physical inventory count.
- [Copy or merge physical inventory count files](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/physical-inventory-count-copying-or-merging.md): This topic describes how to copy or merge count files.
- [Import physical inventory count results](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/physical-inventory-count-importing-results.md): This topic describes how to import physical inventory count results into a count sheet in RMH.
- [Calculate and commit physical inventory count results](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/physical-inventory-count-calculating-results.md): This topic describes how to calculate discrepancies between the count quantity and the expected quantity in the store database, initiate a recount, and how to commit changes to the store database.
- [Generate physical inventory reports](https://docs.rmhpos.com/store-manager/manage-inventory/perform-a-physical-inventory-count/generating-physical-inventory-reports.md): This topic describes how to generate the Physical Inventory reports.
- [Manage offline inventory](https://docs.rmhpos.com/store-manager/manage-inventory/manage-offline-inventory.md)
- [Manage offline inventory](https://docs.rmhpos.com/store-manager/manage-inventory/manage-offline-inventory/managing-offline-inventory.md): This topic describes best practices for managing offline inventory.
- [Move an item to offline inventory](https://docs.rmhpos.com/store-manager/manage-inventory/manage-offline-inventory/moving-item-to-offline-inventory.md): This topic describes how to move an item to offline inventory.
- [Transfer an item out of offline inventory](https://docs.rmhpos.com/store-manager/manage-inventory/manage-offline-inventory/transferring-item-from-offline-inventory-out-store.md): This topic describes how to transfer an item out of offline inventory.
- [Generate the offline inventory report](https://docs.rmhpos.com/store-manager/manage-inventory/manage-offline-inventory/generating-offline-inventory-report.md): This topic describes how to generate the Offline Inventory List report.
- [Manage purchase orders and transfers out](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out.md)
- [Purchase order best practices](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out/purchase-order-best-practices.md): This topic describes best practices for purchase orders (POs), such as setting up the reorder point and restock level, the sale and purchase units of measure, and the manufacturer pack quantity (MPQ).
- [Create purchase orders from purchase order requisitions](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out/creating-purchase-order-requisitions.md): This topic describes how to automatically add items to purchase orders by creating a purchase order requisition and converting it to a purchase order.
- [Create purchase orders manually](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out/creating-purchase-order.md): This topic describes how to create a purchase order and add items to it manually.
- [Receive purchase orders](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out/receiving-purchase-orders.md): This topic describes how to receive purchase orders from suppliers.
- [Create a transfer out](https://docs.rmhpos.com/store-manager/manage-purchase-orders-and-transfers-out/creating-transfer-order.md): This topic describes how to create a transfer out and add items to it manually.
- [Manage accounts receivable](https://docs.rmhpos.com/store-manager/manage-accounts-receivable.md)
- [Accounts receivable best practices](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-best-practices.md): This topic describes best practices for accounts receivable (AR), such as ensuring credit worthiness, setting credit limits, issuing statements in a timely manner, and enforcing payment terms.
- [About company and person AR account types](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-understanding-account-types.md): This topic describes the two types of AR accounts in RMH: company accounts and person accounts. This topic also describes links between AR accounts and customer records, and links between AR accounts.
- [AR permissions](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-permissions.md): This topic describes the privileges (permissions) required to configure or administer AR accounts in Store Manager.
- [Add an AR tender type](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/setting-up-store-account-tender-type.md): This topic describes the function of the AR tender type and why you need to configure an AR tender type in RMH if your store uses AR accounts.
- [Add AR accounts](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/setting-up-accounts.md): This topic describes how to add AR accounts (company or person) in Store Manager.
- [Link customer records to AR accounts](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-linking-customer-record.md): This topic describes how to link customer records to AR accounts to facilitate purchases on AR account in POS.
- [Link an AR account to a master billing account](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-linking-accounts.md): This topic describes how to link an AR account (company or person) to a master AR account for billing purposes.
- [Block purchases on account](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/blocking-purchases-on-account.md): This topic describes two methods for blocking purchases on an AR account.
- [View ledger entries](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/viewing-ledger-entries.md): This topic describes two methods for viewing the ledger entries for specific AR accounts.
- [Enter adjustments on account](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/entering-adjustments-on-accounts.md): This topic describes how to enter adjustments on AR accounts.
- [Close the billing cycle](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/closing-the-billing-cycle.md): This topic describes two methods for closing the billing cycle for AR accounts. You must close the billing cycle before you print or email statements.
- [Print or email statements](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/printing-or-emailing-statements.md): This topic describes how to print or email statements for AR accounts after you close the billing cycle.
- [Look up previous statements](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/looking-up-previous-statements.md): This topic describes how to look up previous statements for an AR account.
- [Generate AR reports](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/generating-accounts-receivable-reports.md): This topic describes how to generate AR reports so you can track purchases on AR accounts, identify AR accounts with unpaid balances, track payments to account, and more.
- [Deactivate AR accounts](https://docs.rmhpos.com/store-manager/manage-accounts-receivable/accounts-receivable-deactivating-accounts.md): This topic describes how to deactivate AR accounts.
- [Generate reports](https://docs.rmhpos.com/store-manager/generate-reports.md)
- [About active reports](https://docs.rmhpos.com/store-manager/generate-reports/understanding-active-reports.md): This topic describes the different types of active reports available in RMH and where reports are saved on the local computer if you do not configure a shared network folder in Store Administrator.
- [Add filters](https://docs.rmhpos.com/store-manager/generate-reports/reports-using-filters.md): This topic describes how to use filter options to control what data is included in reports.
- [Change report layouts](https://docs.rmhpos.com/store-manager/generate-reports/reports-changing-layouts.md): This topic describes how to change the default layout of active reports. You can show or hide columns, move or resize columns, group or ungroup columns, and set record limits.
- [Add search, filters, or summaries](https://docs.rmhpos.com/store-manager/generate-reports/reports-adding-search-filters-summaries.md): This topic describes how to add a search/find field to reports and enable filters or summaries for column data.
- [Export or print reports](https://docs.rmhpos.com/store-manager/generate-reports/reports-exporting-printing.md): This topic describes how to export or print reports. You can export reports as spreadsheets (e.g., Microsoft Excel) or PDF.
- [Save reports](https://docs.rmhpos.com/store-manager/generate-reports/reports-saving.md): This topic describes two methods for saving reports.
- [Administration](https://docs.rmhpos.com/store-manager/administration.md)
- [Change the POS user interface language](https://docs.rmhpos.com/store-manager/administration/administrator-changing-interface-language.md): This topic describes how to change the POS user interface from English to one of the available languages, such as Spanish, French, or German.
- [Back up the store database](https://docs.rmhpos.com/store-manager/administration/backing-up-store-database.md): This topic describes how to back up the store database using Store Manager.
- [Central Manager User Guide](https://docs.rmhpos.com/central-manager.md)
- [Configure store groups](https://docs.rmhpos.com/central-manager/configure-stores.md)
- [Best practices for store groups](https://docs.rmhpos.com/central-manager/configure-stores/best-practices-store-groups.md): This topic describes best practices for utilizing store groups to manage store inventory and to facilitate data synchronization between the Central database and the store database.
- [Configure store groups](https://docs.rmhpos.com/central-manager/configure-stores/setting-up-store-groups.md): This topic describes how to configure store groups.
- [Manage employees](https://docs.rmhpos.com/central-manager/manage-employees.md)
- [Central users](https://docs.rmhpos.com/central-manager/manage-employees/central-users.md)
- [Configure a Central Manager user password policy](https://docs.rmhpos.com/central-manager/manage-employees/central-users/setting-up-central-user-password-policy.md): This topic describes how to establish a password policy for head office employees. The password policy applies to all employees who have a user account for Central Manager or Central Loyalty.
- [Configure Central Manager user roles](https://docs.rmhpos.com/central-manager/manage-employees/central-users/setting-up-central-manager-user-roles.md): This topic describes how to configure Central Manager user roles.
- [Create Central Manager user accounts](https://docs.rmhpos.com/central-manager/manage-employees/central-users/setting-up-central-user-accounts.md): This topic describes how to create user accounts for employees who use the Central Manager app.
- [Store users](https://docs.rmhpos.com/central-manager/manage-employees/store-users.md)
- [Configure a store user password policy](https://docs.rmhpos.com/central-manager/manage-employees/store-users/setting-up-store-user-password-policy.md): This topic describes how to establish a password policy for store employees. The password policy applies to all employees who have a user account for POS, Store Manager, or Store Loyalty.
- [Configure Store Manager user roles](https://docs.rmhpos.com/central-manager/manage-employees/store-users/setting-up-manager-role.md): This topic describes how to configure user roles for employees who use Store Manager. User roles are groups of role-specific privileges that can be assigned to one or more employees.
- [Configure POS user roles](https://docs.rmhpos.com/central-manager/manage-employees/store-users/setting-up-pos-user-roles.md): This topic describes how to configure user roles for employees who use POS. User roles are groups of role-specific privileges that can be assigned to one or more employees.
- [Create store user accounts](https://docs.rmhpos.com/central-manager/manage-employees/store-users/setting-up-store-user-accounts.md): This topic describes how to create user accounts for store employees.
- [Deactivate user accounts](https://docs.rmhpos.com/central-manager/manage-employees/deactivating-user-accounts.md): This topic describes how to deactivate user accounts when a person's employment ends.
- [Manage customers](https://docs.rmhpos.com/central-manager/manage-customers.md)
- [Synchronize customer records between stores](https://docs.rmhpos.com/central-manager/manage-customers/customers-synchronizing.md): This topic explains how customer records are synchronized between centrally managed stores and the Central database.
- [Manage store inventory using worksheets](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets.md)
- [About worksheets](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/using-worksheets.md): This topic describes how worksheets are used to manage store inventory from Central Manager.
- [List of available worksheets](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-list.md): This topic describes all of the worksheets available in Central Manager.
- [Use file export and import to update worksheets](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/using-file-export-import-update.md): This topic describes how to export worksheet data to a tab-delimited, comma-delimited, or XML-formatted file so you can edit it in another app, and then import the data back into RMH.
- [Update item prices using Worksheet 251](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-251-update-item-prices.md): This topic describes how to use Worksheet 251: Update Inventory - Item Prices.
- [Update matrix item prices using Worksheet 252](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-252-update-matrix-item-prices.md): This topic describes how to use Worksheet 252: Update Matrix Items Prices.
- [Download items to stores using Worksheet 261](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-261-download-items.md): This topic describes how to use Worksheet 261: Download Items.
- [Change item ordering information using Worksheet 303](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-303-change-item-ordering-info.md): This topic describes how to use Worksheet 303: Change Item Ordering Info.
- [Update item prices using Worksheet 304](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-304-change-item-prices.md): This topic describes how to use Worksheet 304: Change Item Prices (Regular).
- [Update restocking information using Worksheet 308](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-308-change-item-restocking-info.md): This topic describes how to use Worksheet 308: Change Item Restocking Info.
- [Adjust item sales tax using Worksheet 320](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-320-adjust-item-sales-tax.md): This topic describes how to use Worksheet 320: Adjust Item Sales Tax.
- [Block item sales using Worksheet 321](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-321-change-item-block-sales.md): This topic describes how to use Worksheet 321: Change Item Block Sales.
- [Change item discounts using Worksheet 322](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-322-change-item-discounts.md): This topic describes how to use Worksheet 322: Change Item Discounts.
- [Initiate inventory transfers between stores using Worksheet 330](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-330-inventory-transfer.md): This topic describes how to use Worksheet 330: Inventory Transfer.
- [Initiate purchase orders using Worksheet 340](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-340-purchase-order-planner.md): This topic describes how to use Worksheet 340: PO Planner.
- [Update item prices using Worksheet 351](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-351-update-item-prices.md): This topic describes how to use Worksheet 351: Update Inventory - Item Prices Cost (Regular).
- [Reconcile store inventory using Worksheet 501 with Task 190](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-worksheets/worksheet-501-request-full-inv-count.md): This topic describes how to use Worksheet 501: Request Full Inventory Count and Task 190: Reconcile Inventory.
- [Manage store inventory using the Inventory Wizard](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-the-inventory-wizard.md)
- [Make items active/inactive](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-the-inventory-wizard/inventory-wizard-active-inactive.md): This topic describes how to use Task 200: Make Items Active and Task 210: Make Items Inactive.
- [Assign discounts to items](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-the-inventory-wizard/inventory-wizard-active-inactive-1.md): This topic describes how to use Task 5020: Set Item Discount.
- [Prevent items from being added to purchase orders](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-the-inventory-wizard/inventory-wizard-po.md): This topic describes how to use Task 1010: May not be placed on purchase order.
- [Mark items as available on the website](https://docs.rmhpos.com/central-manager/manage-store-inventory-using-the-inventory-wizard/inventory-wizard-po-1.md): This topic describes how to use Task 1230: Item is available on the website.
- [Loyalty Manager User Guide](https://docs.rmhpos.com/loyalty-manager.md)
- [About RMH Loyalty](https://docs.rmhpos.com/loyalty-manager/overview.md): This topic introduces the RMH Loyalty extension for RMH. It allows stores to create their own customer loyalty programs.
- [Best practices for RMH Loyalty](https://docs.rmhpos.com/loyalty-manager/best-practices.md): This topic describes best practices for using RMH Loyalty to create a customer loyalty program.
- [Explore the Loyalty Manager screen](https://docs.rmhpos.com/loyalty-manager/opening-lm.md): This topic explores elements of the Loyalty Manager app screen, such as the Customer Management, Incentive Groups, Customer Groups, Collection, Redemption, Accelerators, and Loyalty tabs.
- [Loyalty concepts](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts.md)
- [Loyalty programs](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/loyalty-programs.md): This topic explains how loyalty programs are created by defining points collection and points redemption schedules, and enabling or disabling customer opt in.
- [Collection schedules](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/collection-schedules.md): This topic explains the role of point collection schedules.
- [Redemption schedules](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/redemption-schedules.md): This topic explains the role of points redemption schedules.
- [Point accelerators](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/point-accelerators.md): This topic explains the role of point accelerators.
- [Incentive groups](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/incentive-groups.md): This topic explains the role of incentive groups.
- [Customer groups](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/customer-groups.md): This topic explains the role of customer groups.
- [Loyalty batch](https://docs.rmhpos.com/loyalty-manager/loyalty-concepts/loyalty-batch.md): This topic explains the role of the loyalty batch.
- [Create a collection schedule](https://docs.rmhpos.com/loyalty-manager/create-a-collection-schedule.md)
- [Collection types](https://docs.rmhpos.com/loyalty-manager/create-a-collection-schedule/collection-types.md): This topic explores the three types of point collection schedules: price points, basket points, and quantity points.
- [Collection rules](https://docs.rmhpos.com/loyalty-manager/create-a-collection-schedule/collection-rules.md): This topic describes the mandatory and optional rules for point collection schedules.
- [Create a collection schedule](https://docs.rmhpos.com/loyalty-manager/create-a-collection-schedule/creating-collection-schedule.md): This topic describes how to create a points collection schedule.
- [Create a redemption schedule](https://docs.rmhpos.com/loyalty-manager/create-a-redemption-schedule.md)
- [Redemption types](https://docs.rmhpos.com/loyalty-manager/create-a-redemption-schedule/redemption-types.md): This topic explores the seven point redemption types available in RMH Loyalty: dollar discount, percent discount, offset, coupon percent coupon, offset coupon, and reward item.
- [Redemption rules](https://docs.rmhpos.com/loyalty-manager/create-a-redemption-schedule/redemption-rules.md): This topic describes the mandatory and optional rules for point redemption schedules.
- [Redemption matrix](https://docs.rmhpos.com/loyalty-manager/create-a-redemption-schedule/redemption-matrix.md): This topic explores common loyalty program scenarios.
- [Create a redemption schedule](https://docs.rmhpos.com/loyalty-manager/create-a-redemption-schedule/creating-redemption-schedule.md): This topic describes how to create a points redemption schedule.
- [Create point accelerators](https://docs.rmhpos.com/loyalty-manager/create-point-accelerators.md)
- [Accelerator types](https://docs.rmhpos.com/loyalty-manager/create-point-accelerators/accelerator-types.md): This topic explores the four types of point accelerators available in RMH Loyalty: happy hour, promo, sales, and club.
- [Accelerator rules](https://docs.rmhpos.com/loyalty-manager/create-point-accelerators/accelerator-rules.md): This topic describes the mandatory rules for point accelerators.
- [Create a loyalty program](https://docs.rmhpos.com/loyalty-manager/creating-loyalty-program.md): This topic describes how to create a loyalty program and connect it to the applicable points collection and points redemption schedules. You can also set an effective date and enable/disable opt in.
- [Configure the POS receipt to display Loyalty program information](https://docs.rmhpos.com/loyalty-manager/configuring-pos-receipt.md): This topic describes how to configure the POS receipt template to display the loyalty program name as well as points earned, points redeemed, point balances, and messages on receipts.
- [Collect and redeem Loyalty points in POS](https://docs.rmhpos.com/loyalty-manager/using-loyalty-at-pos.md): This topic describes how customers can collect and redeem loyalty program points in POS.
- [Video Tutorials](https://docs.rmhpos.com/video-tutorials.md): This topic provides links to videos that stores can use to train their employees to perform basic tasks in POS, Store Manager, Loyalty Manager, and Central Manager.
- [RMH Installation Guide](https://docs.rmhpos.com/installation.md)
- [RMH apps](https://docs.rmhpos.com/installation/rmh-applications.md): This topic describes the various RMH apps: POS, Store Manager, Store Administrator, Central Manager, Central Administrator, Central Server, Central Client, and Loyalty Manager.
- [System requirements](https://docs.rmhpos.com/installation/system-requirements.md): This topic identifies the minimum and recommended system requirements for RMH.
- [Deployment options](https://docs.rmhpos.com/installation/deployment-options.md)
- [Single store deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-ss.md): This topic describes common single store deployments of RMH. Deployments are also known as implementations.
- [Multi-store deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-ms-cm.md): This topic describes common multi-store deployments of RMH. Deployments are also known as implementations.
- [Loyalty Manager deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-w-lm.md): This topic describes common Store Loyalty and Central Loyalty deployments for RMH. Deployments are also known as implementations.
- [Licensing](https://docs.rmhpos.com/installation/licensing.md)
- [About license keys and activation](https://docs.rmhpos.com/installation/licensing/licensing-activations.md): This topic explains the cloud licensing mechanism used by RMH, and how license keys are activated for the licensed RMH apps (POS, Store Manager, Central Manager, and Central Connector/Central Client).
- [About license keys and concurrent seats](https://docs.rmhpos.com/installation/licensing/licensing-concurrent-seats.md): This topic explains the concepts of concurrent seats, which are also known as floating seats. It also explains how seats are validated at logon, and what happens if RMH cannot renew seats.
- [About internet connectivity and licensing](https://docs.rmhpos.com/installation/licensing/licensing-offline.md): This topic explains how an internet connection is required for RMH licensing, and what happens if licensed RMH apps lose internet connectivity.
- [Perpetual vs subscription licenses](https://docs.rmhpos.com/installation/licensing/licensing-type.md): This topic describes the perpetual and subscription licenses types available for the licensed RMH apps.
- [Frequently asked questions about licensing](https://docs.rmhpos.com/installation/licensing/licensing-faq.md): This topic answers frequently asked questions about RMH licensing.
- [Convert from MLM licensing to RMH Hub licensing](https://docs.rmhpos.com/installation/licensing/licensing-mlm-to-ls.md): This topic describes how to configure the licensed RMH apps to use license keys obtained through the RMH Hub.
- [Changing the store's name or address in MLM](https://docs.rmhpos.com/installation/licensing/licensing-changing-store-info.md): This topic describes how to change the store's name or address in the Multi-License Module, or MLM.
- [Troubleshooting licensing](https://docs.rmhpos.com/installation/licensing/licensing-troubleshooting.md): This topic describes how to troubleshoot common issues with RMH licensing.
- [Network best practices](https://docs.rmhpos.com/installation/nbp_topics.md)
- [Introduction](https://docs.rmhpos.com/installation/nbp_topics/nbp-introduction.md)
- [Deployment options](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-rmh-deployment-options.md): This topic describes network deployment options for stores and RMH apps. Deployment is also known as implementation.
- [Configure the network](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-configuring.md): This topic describes one method for configuring the store's network.
- [Secure and isolate the network](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating.md)
- [Create a subnet for RMH](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-create-rmh-subnet.md): This topic describes how to create a subnet for RMH.
- [Disable DHCP](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-disable-dhcp.md): This topic describes how to disable DHCP to prevent the router from automatically assigning IP addresses to devices that connect to the RMH network.
- [Assign a static IP address](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-assign-static-ip.md): This topic describes how to assign a static IP address to all store computers and peripheral devices that need to access the RMH network.
- [Implement an internet failover solution](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-internet-failover.md): This topic describes best practices for implementing an internet failover solution so the store can continue to process electronic payments if the store loses its internet connection.
- [Conclusion and example](https://docs.rmhpos.com/installation/nbp_topics/nbp-conclusion.md)
- [Install .NET](https://docs.rmhpos.com/installation/installation-dot-net.md): This topic describes how to install .NET on store computers.
- [Install Microsoft SQL Server](https://docs.rmhpos.com/installation/install-microsoft-sql-server.md)
- [RMH and SQL Server FAQs](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics.md)
- [Introduction](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-introduction.md)
- [What are the limitations of SQL Server Express?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-what-are-limitations-of-sql-express.md): This topic describes the database size, memory, and processor limitations of SQL Server Express.
- [What contributes to RMH database growth?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-what-contributes-rmh-database-growth.md): This topic describes what causes the RMH database to grow in size.
- [When should I upgrade from SQL Server Express?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-when-to-upgrade-from-sql-express.md): This topic explores the reasons why a store should upgrade from SQL Server Express to a paid edition of SQL Server.
- [Where can I get SQL Server pricing and licensing information?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-pricing-licensing.md): This topic describes how client access licenses (CALs) work and where stores can get more information about SQL Server licensing and pricing.
- [Does installing SQL Server on a dedicated computer improve performance?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-does-installing-sql-on-dedicated-server.md): This topic explores how you can improve performance by installing SQL Server on a dedicated computer.
- [How can I configure SQL Server on a remote computer?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-how-to-configure-sql-on-remote-machine.md): This topic describes how you can configure SQL Server on a remote computer.
- [Conclusion](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-conclusion.md)
- [Install Microsoft SQL Server](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server.md): This topic provides an example of how to install Microsoft SQL Server. Refer to the official Microsoft documentation for complete installation instructions.
- [(Optional) Install Microsoft SQL Server Management Studio](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server-management-studio.md): This topic provides an example of how to install Microsoft SQL Server Management Studio. Refer to the official Microsoft documentation for complete installation instructions.
- [Enable TCP/IP and open port 1433](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server-tcpip-ports.md): This topic describes how to enable TCP/IP and open port 1433 so the RMH apps can communicate with SQL Server and synchronize data with the store database.
- [Download the RMH release package](https://docs.rmhpos.com/installation/release-package.md): This topic describes how to download the RMH release package from the support website.
- [Install Store Manager (single store)](https://docs.rmhpos.com/installation/install-store-manager-single-store.md)
- [Single store installation checklist](https://docs.rmhpos.com/installation/install-store-manager-single-store/checklist-single-store.md): This topic provides a checklist for installing RMH in a single store. Print out this checklist and cross off each step as you complete it.
- [Install Store Manager](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm.md): This topic describes how to install Store Manager on a store computer.
- [Configure the connection to SQL Server and the store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-configuration-sql-server.md): This topic describes how to configure the connection to SQL Server and the store database in Store Administrator.
- [Connect to SQL Server and the store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-connect-sql-server.md): This topic describes how to connect to SQL Server and the store database in Store Administrator.
- [(Optional) Create a new store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-create-store-db.md): This topic describes how to create a new store database in Store Administrator.
- [(Optional) Install MLM](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-mlm.md): This topic describes how to install the Multi-License Module, or MLM, on a store computer.
- [(Optional) Activate the Store Manager and POS licenses in MLM](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-activate-license.md): This topic describes how to activate the Store Manager and POS license keys in MLM.
- [Connect to the licensed store database and force install tables](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-connect-to-db.md): This topic describes how to connect to the licensed store database and update the tables in the store database using the Force Install Tables function.
- [Install POS](https://docs.rmhpos.com/installation/install-pos.md)
- [Install POS for .NET](https://docs.rmhpos.com/installation/install-pos/installation-pos-dot-net.md): This topic describes how to install POS for .NET on store computers that are running the POS app.
- [Install POS](https://docs.rmhpos.com/installation/install-pos/installation-pos.md): This topic describes how to install POS on store computers.
- [Install Central Manager (multi-store)](https://docs.rmhpos.com/installation/install-central-manager-multi-store.md)
- [Multi-store installation checklist](https://docs.rmhpos.com/installation/install-central-manager-multi-store/checklist-multi-store.md): This topic provides a checklist for installing RMH in a multi-store (Central) deployment. Print out this checklist and cross off each step as you complete it.
- [Install Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm.md): This topic describes how to install Central Manager on a store computer.
- [Configure the connection to SQL Server and the Central database](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configuration-sql-server.md): This topic describes how to configure the connection to SQL Server and the Central database in Central Administrator.
- [Connect to SQL Server and the Central database and force install tables](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-connect-to-central-db.md): This topic describes how to connect to SQL Server and the Central database in Central Administrator, and how to update the tables in the Central database using the Force Install Tables function.
- [Activate the Central User license](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-activate-license.md): This topic describes how to activate the license key for Central Manager.
- [Install and configure Central Server](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-server.md): This topic describes how to install and configure Central Server.
- [Prepare the Central database and start server services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-server-prepare-db.md): This topic describes how to prepare the Central database and start Central Server services.
- [Install Store Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-sm-cm.md): This topic describes how to install Store Manager on a store computer.
- [Install and configure Central Client](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client.md): This topic describes how to install and configure Central Client.
- [Activate the Central Connector license](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client-activate-license.md): This topic describes how to activate the license key for Central Client. This is called the Central Connector license key in the RMH Hub.
- [Prepare the store database and start client services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client-prepare-db.md): This topic describes how to prepare the store database and start Central Client services.
- [Install and configure the Flash Bridge](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-flash-bridge.md): This topic describes how to install and configure the Flash Bridge on a store computer.
- [Configure Store Manager to operate with Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configure-sm.md): This topic describes how to configure Store Manager to operate with Central Manager. This involves enabling Central Mode in Store Manager and entering the Central Server input gateway host and port.
- [Add the store to Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configure-store.md): This topic describes how to add a store to Central Manager by entering the store's unique Store ID and assigning the store to a store group.
- [(Optional) Use the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility.md)
- [About the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/about-the-backward-compatibility-extension.md): This topic explains the purpose of the Backward Compatibility Extension and summarizes how to deploy it to stores.
- [Install the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-installation.md): This topic describes how to install the Backward Compatibility Extension on a store computer.
- [Identify the stores that are Flash and non-Flash](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-identify-stores.md): This topic describes how to identify stores that are Flash and non-Flash in Central Server.
- [Turn off the worksheet processor service](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-worksheet-processor.md): This topic describes how to turn off the RMH Worksheet Processor service on store computers running the Backward Compatibility Extension. The extension uses the RMH Central Custom service.
- [Manage services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services.md)
- [Review the Central Client dashboard](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-client-dashboard.md): This topic explores what information is available on the Central Client dashboard.
- [Review the Central Server dashboard](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-server-dashboard.md): This topic explores what information is available on the Central Server dashboard.
- [Stop or start services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-services-stop-start.md): This topic describes how to stop or start services in Central Client or Central Server.
- [Modify settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings.md)
- [Modify the Central Client settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings/central-client-settings.md): This topic describes how to modify the Central Client settings, such as the connection to the SQL Server and store database, the Store Input Gateway, the Central Input Gateway, and more.
- [Modify the Central Server settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings/central-server-settings.md): This topic describes how to modify the Central Server settings, such as the connection to the SQL Server and Central database, the Central Input Gateway, and more.
- [Run the Consistency Checker](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker.md)
- [About the Consistency Checker](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/about-the-consistency-checker.md): This topic explains the purpose of the Consistency Checker, and identifies three methods for running the Consistency Checker in stores.
- [Run manually in Central Client](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-central-client-flash.md): This topic describes how to run the Consistency Checker manually in Central Client.
- [Run manually from Command Prompt or PowerShell](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-command-prompt.md): This topic describes how to run the Consistency Checker manually from the Command Prompt or PowerShell.
- [Schedule to run automatically using Windows Task Scheduler](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-task-scheduler.md): This topic describes how to create a task in Windows Task Scheduler to run the Consistency Checker on specific days or times.
- [Review logs](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-logs-flash.md): This topic describes how to review logs in Central Client or Central Server.
- [Review events](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-events-flash.md): This topic describes how to review events in Central Client or Central Server.
- [Review failed jobs](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-failed-jobs.md): This topic describes how to review failed jobs in Central Client or Central Server.
- [Review the licenses](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-license.md): This topic describes how to review the license keys for Central Manager and Central Client. The Central Client license key is also known as the Central Connector license key.
- [Install Loyalty Manager](https://docs.rmhpos.com/installation/installation-lm.md): This topic describes how to install Store Loyalty or Central Loyalty.
- [Migrate from RMS to RMH](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh.md)
- [Migrate from Store Operations to Store Manager](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh/migration-so-to-sm.md): This topic identifies one method for migrating stores from RMS Store Operations to RMH Store Manager. Contact your partner for more information.
- [Migrate from Headquarters to Central Manager](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh/migration-hq-to-cm.md): This topic identifies one method for migrating stores from RMS Headquarters to RMH Central Manager. Contact your partner for more information.
- [Upgrade RMH](https://docs.rmhpos.com/installation/upgrade-rmh.md)
- [Upgrade RMH](https://docs.rmhpos.com/installation/upgrade-rmh/upgrading-rmh.md): This topic describes one method for upgrading stores to a newer version of RMH. Contact your partner for more information.
- [Upgrade Classic Central to Flash Central](https://docs.rmhpos.com/installation/upgrade-rmh/upgrading-cm.md): This topic describes one method for upgrading stores from Classic Central Manager (also known as non-Flash) to Flash Central Manager. Contact your partner for more information.
- [Other procedures](https://docs.rmhpos.com/installation/other-procedures.md)
- [Configure currency settings](https://docs.rmhpos.com/installation/other-procedures/configure-system-settings.md): This topic describes how to configure currency settings on a Windows computer so item prices in POS and Store Manager use local currency symbols and formats.
- [Run Force Install Tables as an executable](https://docs.rmhpos.com/installation/other-procedures/force-install-tables-executable.md): This topic describes how to run the Force Install Tables function as an executable.
- [Set up Central Manager and multiple stores on a test machine](https://docs.rmhpos.com/installation/other-procedures/installation-cm-stores-test-machine-flash.md): This topic describes how to set up Central Manager and multiple stores on one computer for testing purposes.
- [Improve display time performance for item lists in Central Manager](https://docs.rmhpos.com/installation/other-procedures/configuring-performance-item-lists.md): This topic describes how to edit the RMH.Central.config file to improve display time performance for item lists in Central Manager.
- [Exporting a store database from Central Administrator](https://docs.rmhpos.com/installation/other-procedures/central-admin-export-store-db.md): This topic describes how to export a store database from Central Administrator.
- [Release Documentation](https://docs.rmhpos.com/releases.md)
- [3.51.15](https://docs.rmhpos.com/releases/3.51.15.md)
- [3.51.14](https://docs.rmhpos.com/releases/3.51.14.md)
- [3.51.13](https://docs.rmhpos.com/releases/3-51-13.md)
- [Older releases](https://docs.rmhpos.com/releases/old.md)
- [3.51.12](https://docs.rmhpos.com/releases/old/3-51-12.md)
- [3.51.11](https://docs.rmhpos.com/releases/old/3-51-11.md)
- [3.51.10](https://docs.rmhpos.com/releases/old/3-51-10.md)
- [3.51.9](https://docs.rmhpos.com/releases/old/3-51-9.md)
- [3.51.8](https://docs.rmhpos.com/releases/old/3-51-8.md)
- [3.51.7](https://docs.rmhpos.com/releases/old/3-51-7.md)
- [3.51.6](https://docs.rmhpos.com/releases/old/3-51-6.md)
- [3.51.5](https://docs.rmhpos.com/releases/old/3-51-5.md)
- [3.51.4](https://docs.rmhpos.com/releases/old/3-51-4.md)
- [3.51.3](https://docs.rmhpos.com/releases/old/3-51-3.md)
- [3.51.2](https://docs.rmhpos.com/releases/old/3-51-2.md)
- [3.51.1](https://docs.rmhpos.com/releases/old/3-51-1.md)
- [3.51.0](https://docs.rmhpos.com/releases/old/3-51-0.md)
- [3.50.18](https://docs.rmhpos.com/releases/old/3-50-18.md)
- [3.50.17](https://docs.rmhpos.com/releases/old/3-50-17.md)
- [3.50.16](https://docs.rmhpos.com/releases/old/3-50-16.md)
- [3.50.15](https://docs.rmhpos.com/releases/old/3-50-15.md)
- [3.50.14](https://docs.rmhpos.com/releases/old/3-50-14.md)
- [3.50.13](https://docs.rmhpos.com/releases/old/3-50-13.md)
- [3.50.12](https://docs.rmhpos.com/releases/old/3-50-12.md)
- [3.50.11](https://docs.rmhpos.com/releases/old/3-50-11.md)
- [3.50.10](https://docs.rmhpos.com/releases/old/3-50-10.md)
- [3.50.9](https://docs.rmhpos.com/releases/old/3-50-9.md)
- [3.50.8](https://docs.rmhpos.com/releases/old/3-50-8.md)
- [3.50.7](https://docs.rmhpos.com/releases/old/3-50-7.md)
- [3.50.6](https://docs.rmhpos.com/releases/old/3-50-6.md)
- [3.50.5](https://docs.rmhpos.com/releases/old/3-50-5.md)
- [3.50.4](https://docs.rmhpos.com/releases/old/3-50-4.md)
- [3.50.3](https://docs.rmhpos.com/releases/old/3-50-3.md)
- [3.50.2](https://docs.rmhpos.com/releases/old/3-50-2.md)
- [3.50.1](https://docs.rmhpos.com/releases/old/3-50-1.md)
- [3.50.0](https://docs.rmhpos.com/releases/old/3-50-0.md)
- [3.11.21](https://docs.rmhpos.com/releases/old/3-11-21.md)
- [3.11.20](https://docs.rmhpos.com/releases/old/3-11-20.md)
- [3.11.19](https://docs.rmhpos.com/releases/old/3-11-19.md)
- [3.11.18](https://docs.rmhpos.com/releases/old/3-11-18.md)
- [3.11.17](https://docs.rmhpos.com/releases/old/3-11-17.md)
- [3.11.16](https://docs.rmhpos.com/releases/old/3-11-16.md)
- [3.11.15](https://docs.rmhpos.com/releases/old/3-11-15.md)
- [3.11.14](https://docs.rmhpos.com/releases/old/3-11-14.md)
- [3.11.13](https://docs.rmhpos.com/releases/old/3-11-13.md)
- [3.11.12](https://docs.rmhpos.com/releases/old/3-11-12.md)
- [3.11.11](https://docs.rmhpos.com/releases/old/3-11-11.md)
- [3.11.10](https://docs.rmhpos.com/releases/old/3-11-10.md)
- [3.11.9](https://docs.rmhpos.com/releases/old/3-11-9.md)
- [3.11.8](https://docs.rmhpos.com/releases/old/3-11-8.md)
- [3.11.7](https://docs.rmhpos.com/releases/old/3-11-7.md)
- [3.11.6](https://docs.rmhpos.com/releases/old/3-11-6.md)
- [3.11.5](https://docs.rmhpos.com/releases/old/3-11-5.md)
- [3.11.4](https://docs.rmhpos.com/releases/old/3-11-4.md)
- [3.11.3](https://docs.rmhpos.com/releases/old/3-11-3.md)
- [3.11.2](https://docs.rmhpos.com/releases/old/3-11-2.md)
- [3.11.1](https://docs.rmhpos.com/releases/old/3-11-1.md)
- [3.11.0](https://docs.rmhpos.com/releases/old/3-11-0.md)
- [3.10.8](https://docs.rmhpos.com/releases/old/3-10-8.md)
- [3.10.7](https://docs.rmhpos.com/releases/old/3-10-7.md)
- [3.10.6](https://docs.rmhpos.com/releases/old/3-10-6.md)
- [3.10.5](https://docs.rmhpos.com/releases/old/3-10-5.md)
- [3.10.4](https://docs.rmhpos.com/releases/old/3-10-4.md)
- [3.10.3](https://docs.rmhpos.com/releases/old/3-10-3.md)
- [3.10.2](https://docs.rmhpos.com/releases/old/3-10-2.md)
- [3.10.1](https://docs.rmhpos.com/releases/old/3-10-1.md)
- [3.10.0](https://docs.rmhpos.com/releases/old/3-10-0.md)
- [3.9.21](https://docs.rmhpos.com/releases/old/3-9-21.md)
- [3.9.20](https://docs.rmhpos.com/releases/old/3-9-20.md)
- [3.9.19](https://docs.rmhpos.com/releases/old/3-9-19.md)
- [3.9.18](https://docs.rmhpos.com/releases/old/3-9-18.md)
- [3.9.17](https://docs.rmhpos.com/releases/old/3-9-17.md)
- [3.9.16](https://docs.rmhpos.com/releases/old/3-9-16.md)
- [3.9.15](https://docs.rmhpos.com/releases/old/3-9-15.md)
- [3.9.14](https://docs.rmhpos.com/releases/old/3-9-14.md)
- [3.9.13](https://docs.rmhpos.com/releases/old/3-9-13.md)
- [3.9.12](https://docs.rmhpos.com/releases/old/3-9-12.md)
- [3.9.11](https://docs.rmhpos.com/releases/old/3-9-11.md)
- [3.9.10](https://docs.rmhpos.com/releases/old/3-9-10.md)
- [3.9.9](https://docs.rmhpos.com/releases/old/3-9-9.md)
- [3.9.8](https://docs.rmhpos.com/releases/old/3-9-8.md)
- [3.9.7](https://docs.rmhpos.com/releases/old/3-9-7.md)
- [Releases and features reference](https://docs.rmhpos.com/releases/releases-features-list.md)
- [Features and releases reference](https://docs.rmhpos.com/releases/features-releases-list.md)
- [POS commands changes reference](https://docs.rmhpos.com/releases/commands-changes-list.md)
- [Database and schema changes reference](https://docs.rmhpos.com/releases/database-schema-changes-list.md)
- [Software Development Kit (SDK) changes reference](https://docs.rmhpos.com/releases/sdk-changes-list.md)
- [Glossary](https://docs.rmhpos.com/glossary.md)


---

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Perform an HTTP GET request on a page URL with the `ask` query parameter:
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