# Introduction

RMH is an on-premises retail point-of-sale (POS) system that requires a robust, appropriately configured, and secure network to function properly.

This guide identifies best practices that partners should follow when setting up a store's network to optimize RMH app performance and reduce the risk of service interruptions.

Poorly designed and improperly configured networks are the primary source of technical issues that stores experience with their POS system, such as loss of POS lane connectivity, issues with peripheral connectivity and payment processing, and exposure to computer viruses and malware.

There are many ways to set up a store's network. This guide focuses on the most common store network configurations.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rmhpos.com/installation/nbp_topics/nbp-introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
