> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/installation.md). # RMH Installation Guide - [RMH apps](https://docs.rmhpos.com/installation/rmh-applications.md): This topic describes the various RMH apps: POS, Store Manager, Store Administrator, Central Manager, Central Administrator, Central Server, Central Client, and Loyalty Manager. - [System requirements](https://docs.rmhpos.com/installation/system-requirements.md): This topic identifies the minimum and recommended system requirements for RMH. - [Deployment options](https://docs.rmhpos.com/installation/deployment-options.md) - [Single store deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-ss.md): This topic describes common single store deployments of RMH. Deployments are also known as implementations. - [Multi-store deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-ms-cm.md): This topic describes common multi-store deployments of RMH. Deployments are also known as implementations. - [Loyalty Manager deployments](https://docs.rmhpos.com/installation/deployment-options/deployment-options-w-lm.md): This topic describes common Store Loyalty and Central Loyalty deployments for RMH. Deployments are also known as implementations. - [Licensing](https://docs.rmhpos.com/installation/licensing.md) - [About license keys and activation](https://docs.rmhpos.com/installation/licensing/licensing-activations.md): This topic explains the cloud licensing mechanism used by RMH, and how license keys are activated for the licensed RMH apps (POS, Store Manager, Central Manager, and Central Connector/Central Client). - [About license keys and concurrent seats](https://docs.rmhpos.com/installation/licensing/licensing-concurrent-seats.md): This topic explains the concepts of concurrent seats, which are also known as floating seats. It also explains how seats are validated at logon, and what happens if RMH cannot renew seats. - [About internet connectivity and licensing](https://docs.rmhpos.com/installation/licensing/licensing-offline.md): This topic explains how an internet connection is required for RMH licensing, and what happens if licensed RMH apps lose internet connectivity. - [Perpetual vs subscription licenses](https://docs.rmhpos.com/installation/licensing/licensing-type.md): This topic describes the perpetual and subscription licenses types available for the licensed RMH apps. - [Frequently asked questions about licensing](https://docs.rmhpos.com/installation/licensing/licensing-faq.md): This topic answers frequently asked questions about RMH licensing. - [Convert from MLM licensing to RMH Hub licensing](https://docs.rmhpos.com/installation/licensing/licensing-mlm-to-ls.md): This topic describes how to configure the licensed RMH apps to use license keys obtained through the RMH Hub. - [Changing the store's name or address in MLM](https://docs.rmhpos.com/installation/licensing/licensing-changing-store-info.md): This topic describes how to change the store's name or address in the Multi-License Module, or MLM. - [Troubleshooting licensing](https://docs.rmhpos.com/installation/licensing/licensing-troubleshooting.md): This topic describes how to troubleshoot common issues with RMH licensing. - [Network best practices](https://docs.rmhpos.com/installation/nbp_topics.md) - [Introduction](https://docs.rmhpos.com/installation/nbp_topics/nbp-introduction.md) - [Deployment options](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-rmh-deployment-options.md): This topic describes network deployment options for stores and RMH apps. Deployment is also known as implementation. - [Configure the network](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-configuring.md): This topic describes one method for configuring the store's network. - [Secure and isolate the network](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating.md) - [Create a subnet for RMH](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-create-rmh-subnet.md): This topic describes how to create a subnet for RMH. - [Disable DHCP](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-disable-dhcp.md): This topic describes how to disable DHCP to prevent the router from automatically assigning IP addresses to devices that connect to the RMH network. - [Assign a static IP address](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-securing-and-isolating/nbp-network-assign-static-ip.md): This topic describes how to assign a static IP address to all store computers and peripheral devices that need to access the RMH network. - [Implement an internet failover solution](https://docs.rmhpos.com/installation/nbp_topics/nbp-network-internet-failover.md): This topic describes best practices for implementing an internet failover solution so the store can continue to process electronic payments if the store loses its internet connection. - [Conclusion and example](https://docs.rmhpos.com/installation/nbp_topics/nbp-conclusion.md) - [Install .NET](https://docs.rmhpos.com/installation/installation-dot-net.md): This topic describes how to install .NET on store computers. - [Install Microsoft SQL Server](https://docs.rmhpos.com/installation/install-microsoft-sql-server.md) - [RMH and SQL Server FAQs](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics.md) - [Introduction](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-introduction.md) - [What are the limitations of SQL Server Express?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-what-are-limitations-of-sql-express.md): This topic describes the database size, memory, and processor limitations of SQL Server Express. - [What contributes to RMH database growth?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-what-contributes-rmh-database-growth.md): This topic describes what causes the RMH database to grow in size. - [When should I upgrade from SQL Server Express?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-when-to-upgrade-from-sql-express.md): This topic explores the reasons why a store should upgrade from SQL Server Express to a paid edition of SQL Server. - [Where can I get SQL Server pricing and licensing information?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-pricing-licensing.md): This topic describes how client access licenses (CALs) work and where stores can get more information about SQL Server licensing and pricing. - [Does installing SQL Server on a dedicated computer improve performance?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-does-installing-sql-on-dedicated-server.md): This topic explores how you can improve performance by installing SQL Server on a dedicated computer. - [How can I configure SQL Server on a remote computer?](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-how-to-configure-sql-on-remote-machine.md): This topic describes how you can configure SQL Server on a remote computer. - [Conclusion](https://docs.rmhpos.com/installation/install-microsoft-sql-server/sql_topics/sql-conclusion.md) - [Install Microsoft SQL Server](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server.md): This topic provides an example of how to install Microsoft SQL Server. Refer to the official Microsoft documentation for complete installation instructions. - [(Optional) Install Microsoft SQL Server Management Studio](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server-management-studio.md): This topic provides an example of how to install Microsoft SQL Server Management Studio. Refer to the official Microsoft documentation for complete installation instructions. - [Enable TCP/IP and open port 1433](https://docs.rmhpos.com/installation/install-microsoft-sql-server/installation-sql-server-tcpip-ports.md): This topic describes how to enable TCP/IP and open port 1433 so the RMH apps can communicate with SQL Server and synchronize data with the store database. - [Download the RMH release package](https://docs.rmhpos.com/installation/release-package.md): This topic describes how to download the RMH release package from the support website. - [Install Store Manager (single store)](https://docs.rmhpos.com/installation/install-store-manager-single-store.md) - [Single store installation checklist](https://docs.rmhpos.com/installation/install-store-manager-single-store/checklist-single-store.md): This topic provides a checklist for installing RMH in a single store. Print out this checklist and cross off each step as you complete it. - [Install Store Manager](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm.md): This topic describes how to install Store Manager on a store computer. - [Configure the connection to SQL Server and the store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-configuration-sql-server.md): This topic describes how to configure the connection to SQL Server and the store database in Store Administrator. - [Connect to SQL Server and the store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-connect-sql-server.md): This topic describes how to connect to SQL Server and the store database in Store Administrator. - [(Optional) Create a new store database](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-create-store-db.md): This topic describes how to create a new store database in Store Administrator. - [(Optional) Install MLM](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-mlm.md): This topic describes how to install the Multi-License Module, or MLM, on a store computer. - [(Optional) Activate the Store Manager and POS licenses in MLM](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-activate-license.md): This topic describes how to activate the Store Manager and POS license keys in MLM. - [Connect to the licensed store database and force install tables](https://docs.rmhpos.com/installation/install-store-manager-single-store/installation-sm-connect-to-db.md): This topic describes how to connect to the licensed store database and update the tables in the store database using the Force Install Tables function. - [Install POS](https://docs.rmhpos.com/installation/install-pos.md) - [Install POS for .NET](https://docs.rmhpos.com/installation/install-pos/installation-pos-dot-net.md): This topic describes how to install POS for .NET on store computers that are running the POS app. - [Install POS](https://docs.rmhpos.com/installation/install-pos/installation-pos.md): This topic describes how to install POS on store computers. - [Install Central Manager (multi-store)](https://docs.rmhpos.com/installation/install-central-manager-multi-store.md) - [Multi-store installation checklist](https://docs.rmhpos.com/installation/install-central-manager-multi-store/checklist-multi-store.md): This topic provides a checklist for installing RMH in a multi-store (Central) deployment. Print out this checklist and cross off each step as you complete it. - [Install Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm.md): This topic describes how to install Central Manager on a store computer. - [Configure the connection to SQL Server and the Central database](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configuration-sql-server.md): This topic describes how to configure the connection to SQL Server and the Central database in Central Administrator. - [Connect to SQL Server and the Central database and force install tables](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-connect-to-central-db.md): This topic describes how to connect to SQL Server and the Central database in Central Administrator, and how to update the tables in the Central database using the Force Install Tables function. - [Activate the Central User license](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-activate-license.md): This topic describes how to activate the license key for Central Manager. - [Install and configure Central Server](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-server.md): This topic describes how to install and configure Central Server. - [Prepare the Central database and start server services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-server-prepare-db.md): This topic describes how to prepare the Central database and start Central Server services. - [Install Store Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-sm-cm.md): This topic describes how to install Store Manager on a store computer. - [Install and configure Central Client](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client.md): This topic describes how to install and configure Central Client. - [Activate the Central Connector license](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client-activate-license.md): This topic describes how to activate the license key for Central Client. This is called the Central Connector license key in the RMH Hub. - [Prepare the store database and start client services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-central-client-prepare-db.md): This topic describes how to prepare the store database and start Central Client services. - [Install and configure the Flash Bridge](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-flash-bridge.md): This topic describes how to install and configure the Flash Bridge on a store computer. - [Configure Store Manager to operate with Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configure-sm.md): This topic describes how to configure Store Manager to operate with Central Manager. This involves enabling Central Mode in Store Manager and entering the Central Server input gateway host and port. - [Add the store to Central Manager](https://docs.rmhpos.com/installation/install-central-manager-multi-store/installation-cm-configure-store.md): This topic describes how to add a store to Central Manager by entering the store's unique Store ID and assigning the store to a store group. - [(Optional) Use the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility.md) - [About the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/about-the-backward-compatibility-extension.md): This topic explains the purpose of the Backward Compatibility Extension and summarizes how to deploy it to stores. - [Install the Backward Compatibility Extension](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-installation.md): This topic describes how to install the Backward Compatibility Extension on a store computer. - [Identify the stores that are Flash and non-Flash](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-identify-stores.md): This topic describes how to identify stores that are Flash and non-Flash in Central Server. - [Turn off the worksheet processor service](https://docs.rmhpos.com/installation/install-central-manager-multi-store/backward-compatibility/backward-compatibility-worksheet-processor.md): This topic describes how to turn off the RMH Worksheet Processor service on store computers running the Backward Compatibility Extension. The extension uses the RMH Central Custom service. - [Manage services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services.md) - [Review the Central Client dashboard](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-client-dashboard.md): This topic explores what information is available on the Central Client dashboard. - [Review the Central Server dashboard](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-server-dashboard.md): This topic explores what information is available on the Central Server dashboard. - [Stop or start services](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-services-stop-start.md): This topic describes how to stop or start services in Central Client or Central Server. - [Modify settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings.md) - [Modify the Central Client settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings/central-client-settings.md): This topic describes how to modify the Central Client settings, such as the connection to the SQL Server and store database, the Store Input Gateway, the Central Input Gateway, and more. - [Modify the Central Server settings](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/modify-settings/central-server-settings.md): This topic describes how to modify the Central Server settings, such as the connection to the SQL Server and Central database, the Central Input Gateway, and more. - [Run the Consistency Checker](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker.md) - [About the Consistency Checker](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/about-the-consistency-checker.md): This topic explains the purpose of the Consistency Checker, and identifies three methods for running the Consistency Checker in stores. - [Run manually in Central Client](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-central-client-flash.md): This topic describes how to run the Consistency Checker manually in Central Client. - [Run manually from Command Prompt or PowerShell](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-command-prompt.md): This topic describes how to run the Consistency Checker manually from the Command Prompt or PowerShell. - [Schedule to run automatically using Windows Task Scheduler](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/consistency-checker/consistency-checker-task-scheduler.md): This topic describes how to create a task in Windows Task Scheduler to run the Consistency Checker on specific days or times. - [Review logs](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-logs-flash.md): This topic describes how to review logs in Central Client or Central Server. - [Review events](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-events-flash.md): This topic describes how to review events in Central Client or Central Server. - [Review failed jobs](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-failed-jobs.md): This topic describes how to review failed jobs in Central Client or Central Server. - [Review the licenses](https://docs.rmhpos.com/installation/install-central-manager-multi-store/manage-services/central-license.md): This topic describes how to review the license keys for Central Manager and Central Client. The Central Client license key is also known as the Central Connector license key. - [Install Loyalty Manager](https://docs.rmhpos.com/installation/installation-lm.md): This topic describes how to install Store Loyalty or Central Loyalty. - [Migrate from RMS to RMH](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh.md) - [Migrate from Store Operations to Store Manager](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh/migration-so-to-sm.md): This topic identifies one method for migrating stores from RMS Store Operations to RMH Store Manager. Contact your partner for more information. - [Migrate from Headquarters to Central Manager](https://docs.rmhpos.com/installation/migrate-from-rms-to-rmh/migration-hq-to-cm.md): This topic identifies one method for migrating stores from RMS Headquarters to RMH Central Manager. Contact your partner for more information. - [Upgrade RMH](https://docs.rmhpos.com/installation/upgrade-rmh.md) - [Upgrade RMH](https://docs.rmhpos.com/installation/upgrade-rmh/upgrading-rmh.md): This topic describes one method for upgrading stores to a newer version of RMH. Contact your partner for more information. - [Upgrade Classic Central to Flash Central](https://docs.rmhpos.com/installation/upgrade-rmh/upgrading-cm.md): This topic describes one method for upgrading stores from Classic Central Manager (also known as non-Flash) to Flash Central Manager. Contact your partner for more information. - [Other procedures](https://docs.rmhpos.com/installation/other-procedures.md) - [Configure currency settings](https://docs.rmhpos.com/installation/other-procedures/configure-system-settings.md): This topic describes how to configure currency settings on a Windows computer so item prices in POS and Store Manager use local currency symbols and formats. - [Run Force Install Tables as an executable](https://docs.rmhpos.com/installation/other-procedures/force-install-tables-executable.md): This topic describes how to run the Force Install Tables function as an executable. - [Set up Central Manager and multiple stores on a test machine](https://docs.rmhpos.com/installation/other-procedures/installation-cm-stores-test-machine-flash.md): This topic describes how to set up Central Manager and multiple stores on one computer for testing purposes. - [Improve display time performance for item lists in Central Manager](https://docs.rmhpos.com/installation/other-procedures/configuring-performance-item-lists.md): This topic describes how to edit the RMH.Central.config file to improve display time performance for item lists in Central Manager. - [Exporting a store database from Central Administrator](https://docs.rmhpos.com/installation/other-procedures/central-admin-export-store-db.md): This topic describes how to export a store database from Central Administrator. --- # Agent Instructions This documentation is published with GitBook. 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