> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/es/store-manager/manage-customers/deactivating-customer-accounts.md).

# Desactivar registros de clientes

Este tema describe cómo desactivar registros de clientes.

Cuando un cliente deja de realizar compras en su tienda, la mejor práctica es desactivar su cuenta de cliente en lugar de eliminarla. Esto ayuda a mantener conexiones importantes entre los datos de la base de datos de la tienda.

{% hint style="info" %}
Si la cuenta del cliente fue desactivada y quiere volver a realizar compras, no es necesario crearle una nueva cuenta de cliente. Puede reactivar su cuenta de cliente desmarcando la configuración Inactivo en su cuenta..
{% endhint %}

1. Haga clic en **Cliente**.
2. Haga clic en **Clientes**.
3. Haga doble clic en el registro del cliente para abrirlo.
4. En la pantalla **Propiedades extendidas** pestaña, seleccione la casilla junto a **Inactivo**.
5. Haga clic en **Guardar y cerrar**.


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