> For the complete documentation index, see [llms.txt](https://docs.rmhpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts.md).

# Conceptos de fidelización

- [Programas de fidelización](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/loyalty-programs.md): Este tema explica cómo se crean los programas de fidelización definiendo calendarios de acumulación de puntos y canje de puntos, y habilitando o deshabilitando la opción de suscripción del cliente.
- [Calendarios de acumulación](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/collection-schedules.md): Este tema explica el papel de los calendarios de acumulación de puntos.
- [Calendarios de canje](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/redemption-schedules.md): Este tema explica el papel de los calendarios de canje de puntos.
- [Aceleradores de puntos](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/point-accelerators.md): Este tema explica el papel de los aceleradores de puntos.
- [Grupos de incentivos](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/incentive-groups.md): Este tema explica el papel de los grupos de incentivos.
- [Grupos de clientes](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/customer-groups.md): Este tema explica el papel de los grupos de clientes.
- [Lote de fidelización](https://docs.rmhpos.com/es/loyalty-manager/loyalty-concepts/loyalty-batch.md): Este tema explica el papel del lote de fidelización.


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