Putting a transaction on hold

When you put a transaction on hold, POS saves and then exits the incomplete transaction. You have the option to recall the transaction at a later date to complete it and tender the sale. For example, you might put a transaction on hold if a customer forgot their wallet in their car and has to run to their car to retrieve it. You can continue to process transactions for other customers in line until the customer returns with their wallet and you can tender the sale.

Pre-requisites: You must have the Allowed to put transactions on hold permission to put a transaction on hold in POS.

1.

Complete as much of the transaction as possible.

2.

Tap Transaction | Hold.

3.

If prompted, enter an On Hold Comment and tap OK.