Looking up order history

You can look up all transactions that are part of an open order (such as deposits and partial pick ups).

1.

(Optional) Tap Customers | Lookup Customer or press F7.

2.

(Optional) To select the customer, do one of the following:

• Tap the customer's name once and tap Select.

• Tap the customer's name twice.

The customer's information displays in the Customer pane at the top of the POS screen.

3.

Tap Orders | Recalls and select one of the following:

• Recall a Work Order

• Recall a Layaway

4.

To select the order, do one of the following:

• Tap the order once and tap Add.

• Tap the order twice.

5.

Tap Orders | Order Details | Order History.

6.

To view the details of a specific transaction listed in the Order History screen, do one of the following:

• Tap the transaction once and tap Select.

• Tap the transaction twice.

The transaction receipt displays in the Journal.

7.

Tap Close to exit the Journal.

8.

View the details of other transactions listed in the Order History screen, as required.

9.

Tap Cancel to exit the Order History screen.