Processing layaway orders

If you look up the customer, when you recall the layaway, POS only displays layaways belonging to the selected customer. If you do not look up the customer, when you recall the layaway, POS displays all open layaways and you will have to search for the customer's layaway order.

1.

Tap Customers | Lookup Customer or press F7.

2.

To select the customer, do one of the following:

• Tap the customer's name once and tap Select.

• Tap the customer's name twice.

The customer's information displays in the Customer pane at the top of the POS screen.

3.

Tap Orders | Recalls | Recall a Layaway.

4.

To select the customer's layaway order, do one of the following:

• Tap the layaway order once and tap Add.

• Tap the layaway order twice.

5.

If the customer is making a payment:

a.

Tap Orders | Payments | Payment on Layaway.

b.

On the Layaway Payment screen, enter the payment amount.

c.

Tap OK.

6.

If the customer is picking up all or part of their layaway order:

a.

Tap Transaction | Tender Sale or press F12.

b.

From the Select Order Action screen, tap one of the following:

• Pick up Entire

• Pick up Partial

7.

If the customer is picking up part of the layaway order:

a.

Tap the items the customer is picking up to select them.

b.

(Optional) In the Pick Up column, enter the quantity of the item the customer is picking up.

c.

Tap OK.

d.

If the customer paid a deposit on the layaway order, tap OK to confirm the amount of the deposit that is being applied to the pick up.

8.

Enter the amount next to the appropriate tender type.

9.

Tap OK.

10.

Tap Yes to print the receipt.