About store credit/accounts

Some stores offer store credit to approved people or companies. With store credit, a person or company can make purchases up to their credit limit and pay for those purchases at a later date, like a credit card. They also agree to payment terms such as payment due dates and minimum payment amounts.

Store credit is also called accounts receivable (AR), because the customer is making purchases on account and the payment for those purchases is will be received in the future. In most stores, only managers can set up AR accounts for customers. However, in some stores senior cashiers or salespeople are also allowed to set up AR accounts.

To make a purchase on store credit, the person or company must:

• Be a customer in POS.

• Have an AR account in POS.

You can add a customer and create their AR account at the same time. In POS, on the Customer screen, simply select Create A/R Account on the Customer tab. When you tap Save, the customer's AR account is automatically created. (The payment due dates, minimum payment, and other account terms are set up in Store Manager.)

The customer record and the AR account record are linked. When a cashier looks up a customer with a linked AR account, they can see both their customer information and their AR information at the top of the screen:

To process a purchase on store credit, the cashier adds items to the transaction and tenders the sale just like a normal purchase. However, on the Tender screen, they enter the tender amount next to the Store Credit tender type (or a similar tender type set up by the store). When the sale is completed, the customer does not have to pay anything. Instead, the tender amount is added to the customer's AR account balance.