Upgrade Classic Central to Flash Central

Use this checklist as a guideline if you are upgrading Classic Central Manager to Flash Central Manager. Refer to the specific installation procedures for detailed installation steps.

  Step 1 Review the system requirements and perform any required upgrades.
    All computers must meet or exceed the minimum system requirements.
  Step 2 Perform Windows updates on all computers.
    Ensure all computers are updated with the latest service packs and hot fixes.
  Step 3 Download the latest RMH release package and extract all files.
    Review the release notes and readme for the release package. Determine if there are any known issues that could potentially impact the store's business operations.
  Step 4 Back up the Central and store databases.
  Step 5 Back up all custom files (labels, receipt templates, pictures, reports, active reports).
  Step 6 Exit all RMH apps on the computer.
  Step 7 Uninstall all RMH apps on the computer.
    This includes Central Manager, Central Server, Central Client, Store Manager, POS, and Loyalty.
  Step 8 Confirm that RMH services have been removed from the computer.
    These include the RMH Worksheet Processor, RMH Central Server, and RMH Central Client services.
  Step 9 Delete the C:\Program Files (x86)\Retail Hero folder from the computer.
  Step 10 Delete the C:\ProgramData\RetailHero folder from the computer.
    Note: The C:\ProgramData folder may be hidden. To show the folder, in File Explorer, click View | Show | Hidden items. If you previously installed Flash Central Manager on the computer (such as for testing), you must delete any configuration files and logs under:
  • C:\ProgramData\RetailHero\RMH Central Flash Server
  • C:\ProgramData\RetailHero\RMH Central Flash Client
  • C:\ProgramData\RetailHero\RMH Flash Bridge
  Step 11 Install the .NET Framework or .NET SDK on any computer that will run an RMH app.
    .NET must be installed on any computer that will run an RMH app. The system requirements identify which version of .NET is required for the apps.
  Step 12 Restart the computer.
  Step 13 Install Flash Central Manager.
  Step 14 Connect to the Central database and force install tables.
  Step 15 Obtain a Flash Central license and activate it.
  Step 16 Install and configure Flash Central Server.
  Step 17 Install and configure the Flash Bridge on the Central Manager computer.
  Step 18 Install Store Manager.
    Follow the detailed installation instructions for the Store Manager app.
  Step 19 Install and configure Flash Central Client.
  Step 20 Install and configure the Flash Bridge on the Store Manager computer.
  Step 21 Configure Store Manager to operate with Central Manager.
  Step 22 Restore all custom files (labels, receipt templates, pictures, reports, active reports).
  Step 23 (Optional) Install and configure the Flash Backward Compatibility Extension.
    If you have any non-Flash stores, install the Flash Backward Compatibility Extension on the same computer where both the Flash and non-Flash RMH Central Server apps are installed.
  Step 24 Install POS.
  Step 25 Install and configure the Flash Bridge on the POS computer.
  Step 26 (Optional) Install Loyalty.