Turn off the worksheet processor service

To use the Backward Compatibility Extension, you must turn off the non-Flash RMH Worksheet Processor service on the computer where both the Flash-based Central Server app and non-Flash Central Server app are installed. When the Backward Compatibility Extension is installed, worksheets for Flash and non-Flash stores are processed by the RMH Central Custom service.

Note: The performance of the Central Server app is slightly slower when the Backward Compatibility Extension is installed.

1.

Open the Services app on the computer.

2.

Select the RMH Worksheet Processor service and click Stop.