# POS User Guide - [About POS, Store Manager, and Central Manager](/pos_ug_topics/about-pos.md) - [Explore the POS screen](/pos_ug_topics/exploring-the-pos-screen.md) - [Open and close batches](/pos_ug_topics/open-and-close-batches.md) - [Enter opening cash amounts](/pos_ug_topics/open-and-close-batches/entering-opening-amounts.md) - [Perform blind closeouts](/pos_ug_topics/open-and-close-batches/performing-blind-closeouts.md) - [Enter closing cash amounts](/pos_ug_topics/open-and-close-batches/entering_closing-amounts.md) - [Generate X, Z, and ZZ reports](/pos_ug_topics/open-and-close-batches/generating_x_z_zz_reports.md) - [Manage the cash drawer](/pos_ug_topics/manage-the-cash-drawer.md) - [Perform cash drops](/pos_ug_topics/manage-the-cash-drawer/performing_cash_drops.md) - [Perform "no sale" transactions](/pos_ug_topics/manage-the-cash-drawer/performing-no-sales.md) - [Perform payouts](/pos_ug_topics/manage-the-cash-drawer/performing-payouts.md) - [Work with customers](/pos_ug_topics/work-with-customers.md) - [Look up customers](/pos_ug_topics/work-with-customers/customers-looking-up.md) - [Add customer records](/pos_ug_topics/work-with-customers/customers-adding.md) - [Edit customer records](/pos_ug_topics/work-with-customers/customers-editing.md) - [Add a shipping address](/pos_ug_topics/work-with-customers/shipping-adding-address.md) - [Select a shipping (or delivery) address](/pos_ug_topics/work-with-customers/shipping-selecting-address.md) - [Look up a customer's purchase history](/pos_ug_topics/work-with-customers/customers-purchase-history.md) - [Process a basic transaction](/pos_ug_topics/process-a-basic-transaction.md) - [Look up items](/pos_ug_topics/process-a-basic-transaction/items-looking-up.md) - [Add items to transactions](/pos_ug_topics/process-a-basic-transaction/transactions-adding-items.md) - [Work with items in the transaction screen](/pos_ug_topics/process-a-basic-transaction/transactions-working-with-items.md) - [Add or remove sales representatives](/pos_ug_topics/process-a-basic-transaction/transactions-sales-representatives.md) - [Add comments](/pos_ug_topics/process-a-basic-transaction/items-adding-comments.md) - [Collect bag fees](/pos_ug_topics/process-a-basic-transaction/bag-fees-collecting.md) - [Collect bag taxes](/pos_ug_topics/process-a-basic-transaction/bag-taxes-collecting.md) - [Tender a sale (general)](/pos_ug_topics/process-a-basic-transaction/transactions-tendering-sale.md) - [Tender a sale using sequential tendering](/pos_ug_topics/process-a-basic-transaction/transactions-tendering-seq-tendering.md) - [Reprint receipts](/pos_ug_topics/process-a-basic-transaction/transactions-reprint_receipt.md) - [Advanced transaction tasks](/pos_ug_topics/advanced-transaction-tasks.md) - [Put transactions on hold](/pos_ug_topics/advanced-transaction-tasks/transactions-putting-hold.md) - [Recall transactions from hold](/pos_ug_topics/advanced-transaction-tasks/transactions-recalling-hold.md) - [Cancel transactions](/pos_ug_topics/advanced-transaction-tasks/transactions-canceling.md) - [Void transactions](/pos_ug_topics/advanced-transaction-tasks/transactions-voiding.md) - [Perform a cashier override](/pos_ug_topics/advanced-transaction-tasks/performing-cashier-override.md) - [Work with discounts](/pos_ug_topics/work-with-discounts.md) - [About discounts](/pos_ug_topics/work-with-discounts/about-discounts.md) - [Add discounts](/pos_ug_topics/work-with-discounts/transactions-adding-discounts.md) - [Work with taxes](/pos_ug_topics/work-with-taxes.md) - [Remove or change taxes](/pos_ug_topics/work-with-taxes/transactions-working-with-taxes.md) - [Work with vouchers](/pos_ug_topics/work-with-vouchers.md) - [Sell vouchers to customers](/pos_ug_topics/work-with-vouchers/transactions-selling-vouchers.md) - [Check a customer's voucher balance](/pos_ug_topics/work-with-vouchers/transactions-checking-voucher-balance.md) - [Tender a sale using a voucher](/pos_ug_topics/work-with-vouchers/transactions-tendering-vouchers.md) - [Reload vouchers (gift cards)](/pos_ug_topics/work-with-vouchers/transactions-reloading-gift-cards.md) - [Work with bottle deposits](/pos_ug_topics/work-with-bottle-deposits.md) - [Collect bottle deposits](/pos_ug_topics/work-with-bottle-deposits/bottle-deposits-collecting.md) - [Process refunds of bottle deposits](/pos_ug_topics/work-with-bottle-deposits/bottle-deposits-refunding.md) - [Work with quotes](/pos_ug_topics/work-with-quotes.md) - [About quotes](/pos_ug_topics/work-with-quotes/about-quotes.md) - [Create quotes](/pos_ug_topics/work-with-quotes/quotes-creating.md) - [Process quotes](/pos_ug_topics/work-with-quotes/quotes-processing.md) - [Work with work orders](/pos_ug_topics/work-with-work-orders.md) - [About work orders](/pos_ug_topics/work-with-work-orders/about-work-orders.md) - [Create work orders](/pos_ug_topics/work-with-work-orders/work-orders-creating.md) - [Add a comment to a work order](/pos_ug_topics/work-with-work-orders/orders-adding-comments.md) - [Add a due date to a work order](/pos_ug_topics/work-with-work-orders/orders-adding-due-date.md) - [Look up work order history](/pos_ug_topics/work-with-work-orders/orders-order-history.md) - [Process work orders](/pos_ug_topics/work-with-work-orders/work-orders-processing.md) - [Work with layaways](/pos_ug_topics/work-with-layaways.md) - [About layaways](/pos_ug_topics/work-with-layaways/about-layaways.md) - [Create layaway orders](/pos_ug_topics/work-with-layaways/layaways-creating.md) - [Process layaway orders](/pos_ug_topics/work-with-layaways/layaways-processing.md) - [Work with accounts](/pos_ug_topics/work-with-accounts.md) - [About accounts](/pos_ug_topics/work-with-accounts/about-ar.md) - [Tender a sale to account](/pos_ug_topics/work-with-accounts/transactions-tendering-store-credit.md) - [Process payments to account](/pos_ug_topics/work-with-accounts/processing-payments-ar.md) - [Perform returns and exchanges](/pos_ug_topics/perform-returns-and-exchanges.md) - [Process returns](/pos_ug_topics/perform-returns-and-exchanges/processing-returns.md) - [Process exchanges](/pos_ug_topics/perform-returns-and-exchanges/processing-exchanges.md) - [Process a refund to a voucher](/pos_ug_topics/perform-returns-and-exchanges/processing-refunds-to-vouchers.md) - [Administrative tasks](/pos_ug_topics/administrative-tasks.md) - [Change your password](/pos_ug_topics/administrative-tasks/admin-password.md) - [Enter your work hours](/pos_ug_topics/administrative-tasks/admin-time-clock.md) - [Configure POS to support store policies](/pos_ug_topics/configure-pos-to-support-store-policies.md) - [Identify store policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-identifying-store-policies.md) - [Configure security policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-security.md) - [Configure register and cash drawer policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-register-cash-drawer.md) - [Configure customer policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-customers.md) - [Configure transaction policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-transactions.md) - [Configure inventory policies](/pos_ug_topics/configure-pos-to-support-store-policies/policies-inventory.md) - [Customize the POS screen](/pos_ug_topics/customize-the-pos-screen.md) - [About POS profiles](/pos_ug_topics/customize-the-pos-screen/using_pos_profiles_old.md) - [Activate the Internet tab](/pos_ug_topics/customize-the-pos-screen/setting-up-integrated-web-site.md) - [Enable line item details in transaction lists](/pos_ug_topics/customize-the-pos-screen/items-enabling-line-item-details.md) - [Configure custom POS buttons](/pos_ug_topics/customize-the-pos-screen/setting-up-pos-buttons.md) - [Configure custom POS task pads](/pos_ug_topics/customize-the-pos-screen/setting-up-pos-task-pads.md) - [Commands reference guide](/pos_ug_topics/customize-the-pos-screen/reference-commands.md)